Data Centre Supervisor

TGS International Group; Farnborough; On-site; GBP 40,000 - 46,000; Full time

Benefits offered by this job

Career progression

Stable employer

Job summary

TGS International Group in Farnborough is looking for a hands-on supervisor to manage MAC and BAU activities in a busy data centre environment. You’ll lead moves, adds and changes, coordinate with vendors and internal teams, and help maintain high-availability operations on site.

The role requires solid data centre experience, strong structured cabling skills, and the ability to supervise shift activity in a 24/7 setting.

Qualifications

• Experience in a Data Centre MAC environment is required.
• Strong structured cabling installation, testing and fault finding in copper and fibre.
• Experience with asset management, ticketing systems and service delivery.
• Ability to supervise shift activity and support projects end-to-end.
• Experience managing third-party vendors in large, operational environments.
• Comfort working under pressure in a 24/7 site.
• Certifications such as BICSI, CDCTP/CDCMP, CCNA or ITIL are desirable.

Responsibilities

• Delivering MAC and BAU activities across data centre and campus environments
• Planning, scheduling and executing works to meet client requirements
• Monitoring SLA performance and escalating risks early
• Coordinating with internal teams, clients and third-party vendors
• Supervising cabling, installation, decommissioning and equipment handling
• Managing workload allocation, resourcing and shift coverage
• Supporting incident management and first-line technical troubleshooting
• Keeping documentation, reporting and asset tracking accurate and up to date

Skills

Data Centre MAC environment

Structured cabling installation

Asset management

Ticketing systems

Service delivery processes

Leadership / supervision

Vendor management

24/7 operations

Education

BICSI Certification

CDCTP

CDCMP

CCNA

ITIL Foundation

Job description

£40,000 - £46,000 | Farnborough | Full-time, site-based

If you know your way around structured cabling, live in the detail of MAC delivery, and want to step up into a supervisory role within a genuine 24/7 data centre environment, this one's worth a look. You'll be joining a well-established IT infrastructure services provider supporting critical client data centre operations in Farnborough.

About the role

You'll be site-based, taking ownership of Moves, Adds & Changes activity and day-to-day BAU operations across data centre and campus environments. Working closely with the Data Centre Manager and Service Delivery Manager, you'll help keep service delivery running smoothly and drive improvements to how the operation works day to day.

What you'll be doing

• Delivering MAC and BAU activities across data centre and campus environments
• Planning, scheduling and executing works to meet client requirements
• Monitoring SLA performance and escalating risks early
• Coordinating with internal teams, clients and third-party vendors
• Supervising cabling, installation, decommissioning and equipment handling
• Managing workload allocation, resourcing and shift coverage
• Supporting incident management and first-line technical troubleshooting
• Keeping documentation, reporting and asset tracking accurate and up to date

What we're looking for

• Solid experience in a Data Centre MAC environment
• Strong background in structured cabling installation, testing and fault finding, copper and fibre
• Experience with asset management, ticketing systems and service delivery processes
• Confidence supervising shift activity and supporting projects from design through to handover
• Experience managing third-party vendors in large, operational environments
• Comfortable working under pressure in a 24/7 setting

Nice to have: BICSI, CDCTP, CDCMP, CCNA, ITIL or similar certifications, and experience in banking or enterprise data centre environments.

What's on offer

• A supervisory role with genuine progression into data centre operations leadership
• Exposure to large-scale, high-availability environments
• A stable, established employer investing in its people