Data Centre Shift Supervisor

CBRE; London Borough of Hillingdon; On-site; GBP 40,000 - 55,000; Full time

Job summary

CBRE is seeking a Data Centre Shift Supervisor in London to ensure the effective operation and maintenance of critical facilities. The role encompasses managing both M&E systems and a team of technicians, requiring a strong background in Data Centre operations. Ideal candidates will possess relevant qualifications and operational experience, ready to lead under pressure and maintain high standards of service.

Qualifications

• Experience in Data Centre or Critical Environment operations.
• HNC/HND or equivalent qualifications.
• Strong IT and communication skills.

Responsibilities

• Operate all M&E systems within the Data Centre effectively.
• Ensure compliance with QHSE policies and standards.
• Supervise completion of planned and reactive maintenance tasks.

Skills

Data Centre operations experience

Excellent communication skills

Operational excellence

Strong IT skills

Ability to lead under pressure

Education

HNC/HND in relevant field

Electrical/Mechanical Apprenticeship

18th Edition Wiring Regulations

Job description

Data Centre Shift Supervisor

Job ID 210505

Posted 29-May-2025

Service line GWS Segment

Role type Full-time

Areas of Interest Data Centers, Engineering/Maintenance, Facilities Management

Location(s) Hayes - England - United Kingdom of Great Britain and Northern Ireland, London - England - United Kingdom of Great Britain and Northern Ireland

Job Title: Data Centre Shift Supervisor
Business Sector: Data Centre Solutions
Location: London, UK
Shift hours: 06:00 – 18:00 & 18:00 – 06:00 (Continental Shift Pattern) 42hrs a week

COMPANY PROFILE

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.

Job Role

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Data Centre Shift Supervisor to join our successful Data Centre Solutions team based in London. As the post holder, you will be expected to have extensive understanding of Critical Facilities/Data Centre infrastructure (Electrical, Mechanical, and DC specific infrastructure). As the shift supervisor, you will responsible for effective inspection, operation and maintenance of all associated assets within the Data Centre.

Key Responsibilities

• Operate all M&E systems within the Data Centre in a competent, effective and efficient manner (including HV Electrical isolations/operations). Having due regard to business risk and energy use. Making recommendations for improvement and providing concise technical reports when required.
• Ensuring that all Specialist Sub Contractors visits are conducting works in line with approved Standard Operating Procedures/ MOP/PTW/client change requests.
• Ensure that Specialist Sub Contractor worksheets are signed off where necessary, that quality of work has been inspected and recommendations are communicated to the Data Centre Operations Manager.
• Cover additional shifts for colleagues in the event of annual leave, training or other absence.
• Accurately reporting of all completed work orders, including precise recording of any critical spares/stock items used during these tasks.
• Reviewing and preparing MOP’s, SOP’s and EOP’s and associated risk assessments.
• Completing the shift handover reports, ensuring that significant events or activities are noted and effectively communicated to oncoming shifts and CBRE management.
• Champion and promote QHSE compliance activities, such as Hazard/Near Miss Reporting and regular Toolbox Talks.
• Proactively attend nominated training courses as identified by CBRE management in line with DCS training matrix.
• Contribute to a positive culture within the team, regarding personal development and training.
• Actively contribute to continuous improvement of safe systems of work, ensuring compliance with relevant QHSE policy and procedures.
• Supervising completion of assigned CBRE planned and reactive maintenance tasks.
• Supporting training and development of shift technicians and apprentices.
• Participation in engineering Quality Assurance process, to validate the standards of completed works.

Skills Required

• Experience in Data Centre or Critical Environment operations and / or experience as a supervisor in an FM role.
• HNC/HND in relevant field or associated Electrical/Mechanical Apprenticeship (Or Similar).
• 18th Edition Wiring Regulations.
• Excellent communication skills and the ability to deal with all levels of staff.
• Drives operational excellence within the team.
• Strong IT skills.
• Ability to lead a team when under pressure, whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
• Individuals who can demonstrate commitment and previous experience; but not meet all the required technical qualifications may be considered subject to Directors approval.
• Demonstrate a willingness to attend on and off-site training for plant and systems this may require nights away from home.
• A high level of initiative.
• Ability to comprehend and act upon both verbal and written instructions.
• Enthusiasm and demonstration of pro-activity, diligence and alertness, with the willingness to participate in appropriate training schemes.
• Desirable
• HV Authorised Person.

EQUAL OPPORTUNITIES

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.