Data Centre Security Ops Specialist

Confidential Company; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading security solutions provider in the City of London is seeking a Security Operations Manager to oversee security policies and manage vendor relationships. The ideal candidate will have extensive experience in security operations and project management in a fast-paced environment. Responsibilities include managing access controls and audits. This role requires a keen attention to detail and a flexible approach to managing multiple tracking platforms.

Qualifications

• Experience in security operations management across multiple stakeholders.
• Ability to work in a fast-paced environment.
• Familiarity with Telco/Infrastructure field is preferred.

Responsibilities

• Oversee implementation of physical security policies and procedures.
• Manage internal and external access requests.
• Perform audits for all site portals and vendor activities.

Skills

Attention to detail

Security operations management

Project management

Vendor management

Tools

JIRA

Job description

Oversee implementation of physical security policies and procedures.

• Security & safety incident management
• Gather/Retrieve data centre reported incidents and actioning
• Perform analysis to detect security threats, risks, alerts and escalate to the proper incident response teams for further action if necessary

Access control management: Manage Internal and External Access Requests

• Routine Audit and management of Access Control Lists, internal ticket management, and process for physical access/internal systems permissions
• Authorized User Management
• CCTV and Security Camera Management
• Shipment compliance

Inbound/Outbound request Management and Compliance/Policy: Validation and assurance of deliveries from couriers to data centre/warehouse acceptance and record. Vendor and Employee Hand Carry

Security Protocols

• Implement processes and plans to support the physical protection of company personnel and assets
• COD (Destruction/Sanitization) of Media Disk verification and Tracking
• Bad Media Monitoring/Dashboard and Process
• Smart Lock Access Management
• Decommission, RMA, and Migration of equipment handling
• Diagnosing security hardware issues and reporting findings for escalation
• Support Datacenter by overseeing decommissions, migrations, and vendor management from a security perspective
• Support Physical Audit for Security and Compliance

Operations

• Work alongside cross functional teams such as Operations, Logistics, Compliance, IRC, and Engineering teams
• Participate in improving and driving processes and standard operating procedures
• Review the data center infrastructure maintenance notice, analysis the impact to operation and follow up the change request if necessary
• Perform the operation performance and incident review with data center providers

Data Accuracy

• Have internal/external ticketing system for tracking all requests (JIRA)
• Associate project-related shipment tickets with TPM project tickets and keep them updated
• Work with data centres, Internal/External Teams for Security Initiatives and Processes
• Process Improvement Support
• Initial POC for all Edge Operations Vendor Queries relating to security/compliance
• Maintain current Access Control List and Access/Inbound/Outbound tickets
• Schedule onsite technicians and provide site access requests for all ad-hoc/scheduled activities
• Submit Vendor Remote Hands Requests to support physical works on site
• Perform regular audits for all site portals, inventory, and hours performed by vendors
• Schedule vendors for ERAD for Reverse logistics and oversee the activities
• QBR for all vendors

Requirements

The ideal candidate will have a high-level attention to detail, security operations and project management across multiple stakeholders and time zones, flexible with numerous tracking platforms and sheets, and keen on improvement processes and solutions. Prior experience in a fast-paced environment is preferred with a plus in working in the Telco/Infrastructure field with security focused/priority and managing external vendors and data centres

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age