Data Centre Operations Manager, LHR- DCO

TN United Kingdom; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Data Centre Operations Manager to lead a talented team in managing and optimizing operations within their expansive cloud infrastructure. This role offers the opportunity to tackle complex challenges daily, driving performance and innovation in a dynamic environment. As a key player, you'll refine processes, enhance team capabilities, and ensure adherence to safety standards while collaborating with diverse professionals across various disciplines. Join a culture that values inclusivity, mentorship, and work-life balance, where your contributions will directly impact the future of cloud computing.

Qualifications

• 5+ years in engineering managing large scale services.
• Experience managing and building successful technical teams.

Responsibilities

• Manage and develop teams of engineers ensuring high performance.
• Improve processes and procedures in Data Centers.
• Liaise with vendors and internal teams for operational excellence.

Skills

Team Management

Process Optimization

Project Management

Technical Expertise

Problem Solving

Relationship Management

Education

Technical Degree

Tools

AWS Services (EC2, EBS, S3)

Scripting Languages (Bash, Python, Perl, Ruby)

Job description

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Data Centre Operations Manager, LHR- DCO, London

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Client:

Amazon Data Services UK Limited

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

aba73a269ffd

Job Views:

4

Posted:

01.05.2025

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Job Description:

As a Data Center Manager in Amazon, you will get to manage the world’s largest Cloud Computing Infrastructure. We encounter interesting, challenging & complex problems every day, being a technical manager in Amazon means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role. You will manage, lead and develop a team of talented technicians across multiple sites.

You will be a proven manager with experience managing a high performing team. You will have the ability to refine and develop processes to optimize operational excellence in every area of your role. You will be able to drive performance levels to achieve the pace we build and operate our Data Centers at. You require previous experience in Data Centers, either building or managing (or both) along with exposure to developing great relationships with both internal teams and external vendors.

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.


Key job responsibilities

- Managing and developing teams of engineers, providing both technical and leadership expertise and ensuring highest levels of performance.
- Maintaining existing co-located and in-house Data Centers
- Helping build and bring online new Data Centers
- Constantly improving all our processes and procedures. We believe there is nothing we cannot improve
- Assisting & managing relationships with external vendors & contractors
- Liaising with internal teams & management groups
- Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers
- Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes
- Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.


A day in the life
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

BASIC QUALIFICATIONS

- Technical degree or equivalent experience
- 5+ years of relevant engineering experience managing large scale services and 3 years managing and building strong successful technical teams in a similar culture
- Project Management Experience and Systems and networking knowledge
- Prior ownership of the operation of a mission-critical team and/or product

PREFERRED QUALIFICATIONS

- Formal project management certifications (Prince2, PMP, AGILE)
- Scripting: Bash, Python, Perl, Ruby (or programming languages)
- Experience or Knowledge of AWS products: EC2, EBS, S3 and infrastructure and system redundancy (Power feeds, ATS, Server Hardware, RAID, Network Connectivity)