Data Centre Engineer

Hamilton Rowe Recruitment Ltd; Swindon; On-site; GBP 35,000 - 42,000; Full time

Job summary

An established industry player is seeking a skilled Data Centre Engineer to join their dynamic team in Swindon. This role involves working on a shift basis, focusing on essential tasks such as cross connects, localised patching, and racking. The ideal candidate will have extensive experience in a Data Centre environment, ensuring efficient operations and compliance with industry standards. You'll be responsible for troubleshooting, managing service tickets, and preparing detailed reports while enjoying a competitive salary and benefits. If you're ready to take your career to the next level in a supportive environment, this opportunity is perfect for you.

Benefits

23 days annual leave

Company pension

Internal progression

Additional training

Qualifications

• Experience in operational Data Centre environments is essential.
• Skilled in network cross-connects and cabinet patching.

Responsibilities

• Support operational workflows and manage Data Centre space efficiently.
• Install cabling and mount equipment following Data Centre standards.

Skills

Data Centre Operations

Network Cabling Installation

Troubleshooting Skills

Mechanical and Electrical Knowledge

Tools

Remedy

ServiceNow

Job description

Data Centre Engineer
Swindon
£35,000 - £42,000

Our client is looking for an experienced Data Centre engineer to work on a shift basis (4on 4off Days & Nights) to specialise in activities such as cross connects, localised patching, racking and decommissioning.

Please note, you must have experience working within a Data Centre environment to be considered for this role.

Job Duties

1. Provide support for both pre-scheduled and reactive operational workflows at the Swindon Data Centre or, as pre-arranged, at other locations.
2. Plan and optimize the efficient use of Data Centre space and cabinet utilization in accordance with Vodafone Hosting Data Centre Standards.
3. Prepare quotations in alignment with defined standards and Operational Level Agreements (OLAs).
4. Mount servers, storage, and network equipment in cabinets, adhering to current Data Centre standards.
5. Install Data Centre cabling for managed solutions and internal networks, following design documentation and utilizing current copper, fibre, and patch paneling standards.
6. Deliver pre- and post-sales support to relevant support specialists, Account Managers, and Service Managers.
7. Manage Remedy/ServiceNow tickets, ensuring actions are completed within agreed internal OLAs or Customer Service Level Agreements (SLAs).
8. Support governance activities by addressing any non-compliance issues and managing them to resolution.
9. Investigate incidents and faults, identify root causes, and implement appropriate remedies.
10. Prepare accurate and timely reports as required.
11. Ensure corrective and repair work complies with current regulations.

Key Requirements

1. Experience working in an operational Data Centre environment, including rack elevation design and handling server, storage, and network hardware.
2. Skilled in the installation of network cross-connects and cabinet patching using copper and fibre cabling.
3. Proficient in troubleshooting and resolving faults in live customer hosting solutions.
4. Strong understanding of the mechanical and electrical configurations within a Data Centre.

Salary & Benefits

1. £35,000 - £42,000
2. Working on a 4on 4off shift (7am - 7pm & 7pm - 7am)
3. 23 days annual leave entitlement
4. Company pension
5. Internal progression
6. Additional training