Data Center Technician III, Third Party Data Center

Google; Greater London; On-site; GBP 36,000 - 60,000; Full time

Job summary

Google is seeking an Operations Technician to install, configure, test, troubleshoot and maintain data center hardware and server software. You will work on networks, routers, hubs, and switches, and participate in small project teams for installations.

The role involves manual rack movements and physically demanding tasks while supporting cutting-edge infrastructure. Your work ensures Google's services run smoothly by keeping the hardware ecosystem and networking infrastructure healthy and

Qualifications

• Experience with assembling mechanical or electrical systems or repairing on technical equipment.
• Diagnose and troubleshoot operating systems, computer hardware and server hardware.
• Experience with networking protocols.
• Ability to lift 23 kg (50 lb) and perform physical tasks over extended periods.
• Ability to work non-standard hours, including weekends and night shifts.

Responsibilities

• Deploy and operate new data center infrastructure across teams.
• Report issues and follow data center procedures to troubleshoot and diagnose equipment or infrastructure.
• Maintain the security and integrity of data, follow Google security standards.
• Disassemble equipment at end-of-life via part replacement or maintenance.
• Repair and perform preventative maintenance on equipment, servers, machines, or infrastructure.

Skills

Mechanical skills

OS troubleshooting

Networking protocols

Physical strength

Shift work capability

Education

Bachelor's degree or equivalent

Tools

Linux systems

Server hardware maintenance

Job description

This role is not eligible for immigration sponsorship.

Minimum qualifications:

• Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.
• Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
• Experience with networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

• Bachelor's degree or equivalent practical experience.
• Experience in server hardware, maintenance/repair and troubleshooting/diagnosing.
• Advanced networking knowledge, including basic topology and protocol understanding.
• Advanced level Linux skills, including installation, systems administration and troubleshooting.
• Ability to communicate in English fluently to engage with clients in the region.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

• Deploy and operate new data center infrastructure across teams.
• Report issues and follow data center procedures to troubleshoot and diagnose somewhat issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) managed in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, on their own.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .