Data Center Technician III: Hands-On Support and Operations

Digital Realty Trust, L.P.; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Digital Realty Trust, L.P. is seeking a Technician III to carry out service requests, remote hands tasks, and assist in customer implementations in our London data center. You will help maintain operations, cleanliness, and safety.

You will work under supervision, perform basic installation, cabling, equipment moves, update records, and support senior technicians across power, cooling, and networking. A proactive learner with IT infrastructure knowledge will thrive.

Qualifications

• Understanding IT infrastructure components like servers and switches.
• Experience with optical fibre installations and cabling.
• Strong organizational skills.
• Customer-facing or support experience is beneficial.
• Willingness to learn across power, cooling, and networking.

Responsibilities

• Handle general technical and operational tasks in the data center under supervision.
• Provide Remote Hands support for customer infrastructure.
• Assist with equipment setup, racking, and cable management.
• Update installation records and technical documentation.
• Maintain safety, cleanliness, and ESD procedures.
• Collaborate with senior technicians and site management.

Skills

IT infrastructure

Server knowledge

Cable management

Optical fibre installations

Network configurations

Customer-facing experience

Job description

Digital Realty Trust, L.P. is seeking a Technician III to carry out service requests, remote hands tasks, and assist in customer implementations in our London data center. You will help maintain operations, cleanliness, and safety.

You will work under supervision, perform basic installation, cabling, equipment moves, update records, and support senior technicians across power, cooling, and networking. A proactive learner with IT infrastructure knowledge will thrive.