Data Center Technician III — Hands-On Ops & Remote Support

Digital Realty; Greater London; On-site; GBP 32,000 - 46,000; Full time

Job summary

Digital Realty is seeking a Technician III to support customer infrastructure through remote hands services, cabling, and hardware installation within our London data center operations. The role focuses on maintaining uninterrupted customer services and safe, tidy facilities.

You will work under supervision, assisting with equipment setup, documentation updates, and routine checks while learning across power, cooling, and networking systems.

Qualifications

• Prior data center experience is preferred.
• Willingness to learn multiple technical areas.
• Strong organizational skills.

Responsibilities

• Provide remote hands support for customer infrastructure, including cabling and hardware setup.
• Assist with basic server and network equipment installation or removal.
• Maintain cleanliness and safety of data center environment.
• Update installation records and port maps in documentation.
• Follow safety policies and SOPs at all times.
• Collaborate with senior technicians and site management.

Skills

IT infrastructure

Fiber optic installation

Cable management

Customer service

Safety compliance

Job description

Digital Realty is seeking a Technician III to support customer infrastructure through remote hands services, cabling, and hardware installation within our London data center operations. The role focuses on maintaining uninterrupted customer services and safe, tidy facilities.

You will work under supervision, assisting with equipment setup, documentation updates, and routine checks while learning across power, cooling, and networking systems.