Data Center Technician II, AI Infrastructure

Google LLC; Greater London; On-site; GBP 50,000 - 80,000; Full time

Job summary

Google LLC in London is seeking an Operations Technician to install, configure, test, troubleshoot and maintain hardware and server software, and to lead small project teams on larger installations.

The role involves hands-on work with cutting-edge infrastructure, OS/networking tasks, and collaboration with cross-functional teams across Google’s data centers. Occasional international travel may be required for complex deployments.

Qualifications

• Bachelor's degree or equivalent practical experience.
• Experience with computer hardware and server hardware or troubleshooting/diagnosing.
• Experience with operating systems and networking protocols.
• Experience in project management and working with cross-functional stakeholders and leaderships.
• Ability to participate in material handling tasks such as lifting, carrying or moving up to 50 lbs of equipment, the required use of safety equipment such as limited weight bearing work platforms, ladders, step stools and PPE like safety harnesses.

Responsibilities

• Contribute to and lead efforts/projects in deployment, maintenance and support of Google Cloud region infrastructure.
• Lead troubleshooting and resolve critical or escalated technical issues regarding affected equipment.
• Help test and troubleshoot new server hardware components and designs.
• Configure and troubleshoot OS-related issues on server.

Skills

Hardware troubleshooting

OS & networking

Project management

Physical handling

Data center experience

Education

Bachelor's degree or equivalent practical experience

Job description

corporate_fare Google place London, UK

• Bachelor's degree or equivalent practical experience.
• Experience with computer hardware and server hardware or troubleshooting/diagnosing.
• Experience with operating systems and networking protocols.
• Experience in project management and working with cross-functional stakeholders and leaderships.
• Ability to participate in material handling tasks such as lifting, carrying or moving up to 50 lbs of equipment, the required use of safety equipment such as limited weight bearing work platforms, ladders, step stools and personal protective equipment (PPE) like safety harnesses in accordance with safety and ergonomic guidelines and assessments.

Preferred qualifications:

• Experience in maintenance and monitoring of server systems.
  
• Experience working within a data center or network operation center environment.
  
• Experience with Linux operating systems.
  
• Ability to collaborate and partner with teams to overcome issues.
  
• Ability to travel up to 20% of the time internationally.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Responsibilities

• Contribute to and lead efforts/projects in the deployment, maintenance and support of Google Cloud region (e.g., cloud data center) infrastructure.
• Lead troubleshooting and resolve critical or escalated technical issues regarding affected equipment.
• Help test and troubleshoot new server hardware components and designs.
• Configure and troubleshoot OS-related issues on server.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.