Data Center Technician, Data Center Operations (DCO)

Amazon; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Data Center Technician, where you will play a crucial role in maintaining AWS's global infrastructure. In this physically active position, you will install and troubleshoot server and network systems while collaborating with a diverse team of experts. This role offers the chance to work in a dynamic environment that values inclusivity and innovation, allowing you to contribute to projects that enhance efficiency and safety. If you are passionate about technology and eager to grow your career in a supportive workplace, this opportunity is perfect for you.

Qualifications

• Hands-on experience with server hardware and network systems is essential.
• Strong troubleshooting skills for networks and optical fiber cabling required.

Responsibilities

• Install and configure data center servers and network systems.
• Collaborate with teams to improve the data center work environment.

Skills

Server Hardware Experience

Network Troubleshooting

Optical Fiber Cabling

Linux/Unix Administration

Strong Communication Skills

Scripting Skills (Python, Ruby, Perl, Bash)

Education

Linux Certification (RHCSA/RHCE, LPIC, Linux+)

Networking Certification (CCENT/CCNA, Network+)

CompTIA Certifications (Server+, A+)

Job description

Data Center Technician, Data Center Operations (DCO)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

A day in the life

As a successful Data Center Operations engineer, your day-to-day work will include:

1. Installation and configurations on Data center Servers and Network systems
2. Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices
3. Work within a ticket-based environment and work on systematic problem resolution
4. Work on rotational shift-based schedule to maintain high system reliability
5. Collaborate with internal teams and share ideas and contribute in innovative projects to improve DC work environment and overall efficiencies.
6. This is a physically active role, we are always on the move onsite.

About the team

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Minimum Qualifications

1. Server Hardware and network fiber hands-on experiences required
2. Experience in Network troubleshooting, Optical Fiber Cabling, Switches and Routers
3. Understanding of Linux/Unix Administration
4. Comfortable acting as escalation, Strong written and verbal communication skills with the business

Preferred Qualifications

1. Linux certification and/or administration experience - RHCSA/RHCE, LPIC, Linux+
2. Networking certification - CCENT/CCNA, Network+
3. Scripting skills – e.g., Python, Ruby, Perl, Bash
4. Server+, A+, CompTIA

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.