Data Center Technician

CBRE Group, Inc.; Birmingham; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Laptop provided

Mobile phone provided

Job summary

CBRE Group, Inc. in Birmingham is seeking an M&E DC Engineer to manage day-to-day Data Centre facilities, ensuring critical and non-critical maintenance is performed on schedule and reactive work is completed within SLAs.

The role requires supervising contractors, applying a risk-based maintenance approach, and delivering safe, compliant operations in a data-centre environment. On-call duties and overtime are expected as part of the contract.

Qualifications

• Experience supervising contractors on-site with a focus on health and safety.
• Experience in critical change management and working in a critical environment.
• Desirable: NVQ/BTEC/apprenticeship in building trades; knowledge of safety/environmental requirements.
• Must have a clean driving licence and be based within one hour from site.

Responsibilities

• Deliver and ensure all Critical Facility PPMs are carried out to schedule and close reactive works per SLA.
• Ensure maintenance aligns with CBRE H&S procedures and permit-to-work system where applicable.
• Provide emergency response standby and call-out, with timely escalation of urgent issues.
• Coordinate with clients and CBRE management to satisfy contract KPIs and SLAs.
• Train to become an Electrical Technician and progress to CBRE Authorized Person LV/HV as applicable.

Skills

Electrical knowledge

Data centre operations

Health & Safety awareness

Contractor supervision

Emergency response

On-call / stand-by

Driving licence

Education

Level 3 building fabric qualification (NVQ/BTEC) or apprenticeship

Tools

Permit to work system

F-Gas knowledge

Job description

Job Title: M&E DC Engineer

Business Sector: Data Centre Solution

Location: Birmingham

Laptop: Provided

Mobile Phone: Provided

COMPANY PROFILE

Meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.

Purpose of the Job

The successful candidate will be responsible for ensuring the day-to-day management of the Data Centre and all critical and non-critical Facility PPM’s are carried out to schedule and also ensure completion of all reactive works requests.

Key Responsibilities

• Compliance with all CBRE Processes and procedures. Ensure site is fulfilling the contract requirements and following client procedures without fail.
• To deliver & ensure all Critical Facility PPMs are carried out to schedule and ensure completion of all reactive works requests ensuring closing and completion in line with SLA’s.
• Ensure maintenance is carried out in line with CBRE H&S procedures, using the permit to work system where applicable and action improvements identified during the building and workplace inspections and reviews.
• Able to apply a risk-focused maintenance approach and operations of plant and systems in data centres/critical environments.
• Ensuring all critical client services, computer rooms, data networks, manufacturing and revenue earning services meet client requirements.
• Provide emergency response standby, call out. Escalate urgent issues. Respond to work interruptions, outages, or emergencies consistent with the SLA.
• Support critical environment related technical audits as required and directed by line manager.
• Completion of records and logs required to demonstrate delivery of maintenance requirements.
• Control and supervise contractors when required.
• Raise recommendations for improvements through line manager.
• Liaise with the CBRE QHSE specialist to ensure audit compliance as directed by line management.
• Continually communicate high priority tasks issues to end users, client and CBRE Management team.
• Assist and enhance service delivery through best practice and the effective use of site systems and equipment.
• Responsibility for own technical training requirements and development program including competency assessments, critical services training, and scenario training exercises.
• Call out & regular paid overtime.
• Train to become a qualified Electrical Technician and completion of 18th Edition.
• Become a CBRE Authorized Person LV and potential for HV.
• In addition, and in support of the Contract KPI’s and SLA’s, you will be required to carry out all work-related requests in a timely manner as and when instructed to do so by your line manager in accordance with company rules and policies. This may require out of hours working and/or call out cover for which remuneration in line with established payment schemes will be authorized.

Accountabilities

• Reporting to the Contract Manager and Operations Manager.
• Accountability to the CBRE Functional heads, as appropriate.
• Accountable day-to-day to the relevant client contacts.

Experience Required

• Understanding of Health and Safety requirements and ability to supervise contractors during works on site.
• Must have experience in critical change management processes and experience working in a critical environment.
• Desirable - Appropriate knowledge of Health and Safety and environmental requirements related to delivery of the assigned tasks, including manual handling awareness, legionella awareness, PASMA, IPAF, asbestos awareness, roof working.
• Desirable – holder of a level 3 or equivalent, work-based and practically assessed building fabric related qualification, such as an NVQ, BTEC or apprenticeship in a building trade related subject area.
• Experience in managing sub-contractors, running permit to work systems and being accountable for the safety of others.
• Flexible working with the ability to manage own workloads.
• Must have a clean driving licence and be based within one hour from site.
• Good working knowledge of Data Centers.
• Self-motivated delivery of M&E tasks (both preventative and reactive).
• Knowledge of emergency response / standby/ call out activities and protocols.
• Working knowledge of F-Gas an advantage (F-Gas handling not required).
• Be part of an on-call Rota to cover for emergencies out of working hours and be able to respond within the one hour SLA.

Please Note

All details are provided for guidance only; they do not necessarily limit the responsibilities and accountabilities of the job. Full details of employment terms are provided within offers of employment, and appropriate policies within the Company.

EQUAL OPPORTUNITIES

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.