Data Center Shift Leader

CBRE Group, Inc.; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

CBRE Managed Services Ltd in London Docklands is seeking a Data Centre Shift Leader to oversee M&E systems and HV operations within a high-availability data centre. The role requires strong leadership of a shift team, hands-on supervision, and a focus on safety and operational excellence.

You will manage subcontractors, ensure adherence to SOPs/PTW, and drive continuous improvement of safe systems of work while maintaining equipment reliability and performance.

Qualifications

• Experience supervising others in a critical environment.
• Valid HV AP15 and familiarity with 18th edition wiring regs.
• Mechanical knowledge and strong health and safety understanding.
• Experience managing sub-contractors and permit-to-work systems.
• Excellent communication and team leadership.

Responsibilities

• Operate M&E systems within the Data Centre, including HV isolations.
• Ensure Specialist Sub Contractors follow SOPs, MOP/PTW and client change requests.
• Sign off contractor worksheets; inspect quality and report findings to Engineering Manager.
• Record completed work orders and manage critical spares/stock used.
• Promote QHSE compliance; lead Toolbox Talks and training activities.
• Support training/development of shift technicians and apprentices.
• Line manage the shift team; approve holidays and conduct reviews.

Skills

Health & Safety

Team leadership

Critical environment

High voltage (AP15)

Electrical safety

Customer facing

Computer literacy

Education

18th edition wiring regulations

Mechanical qualifications

Job description

CBRE Managed Services Ltd

61SouthwarkStreet London

JOB DESCRIPTION

Job Title:

Data Centre Shift Leader

Business Sector

CBRE, GWS, Data Centre Solutions UK

Location:

London Docklands

Purpose of the Job (but not limited to):

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Data Centre Shift Leader to join our successful Data Centre Solutions team based in London. As the post holder, you will be expected to have extensive understanding of Data Centre infrastructure (Electrical, Mechanical, and DC specific infrastructure). As the shift leader, you will responsible for effective inspection, operation and maintenance of all associated assets within the Data Centre.

Key Responsibilities:

• Operate all M&E systems within the Data Centre in a competent, effective and efficient manner (including HV Electrical isolations/operations). Having due regard to business risk and energy use. Making recommendations for improvement and providing concise technical reports when required.

• Ensuring that all Specialist Sub Contractors visits are conducting works in line with approved Standard Operating Procedures/ MOP/PTW/client change requests.

• Ensure that Specialist Sub Contractor worksheets are signed off where necessary, that quality of work has been inspected and recommendations are communicated to the Engineering Manager.

• Accurately reporting of all completed work orders, including precise recording of any critical spares/stock items used during these tasks.

• Reviewing MOP’s, SOP’s and EOP’s and associated risk assessments.

• Completing the shift handover reports, ensuring that significant events or activities are noted and effectively communicated to oncoming shifts and CBRE management.

• Champion and promote QHSE compliance activities, such as Hazard/Near Miss Reporting and regular Toolbox Talks.

• Proactively attend nominated training courses as identified by CBRE management in line with DCS training matrix.

• Contribute to a positive culture within the team, regarding personal development and training.

• Actively contribute to continuous improvement of safe systems of work, ensuring compliance with relevant QHSE policy and procedures.

• Supervising completion of assigned CBRE planned and reactive maintenance tasks.

• Spot auditing of completed CBRE planned preventative maintenance tasks.

• Line management responsibilities of the shift team, including holiday and sickness approvals, and mid and end year reviews.

• Management of training and e-learning of the shift team.

• High Voltage Authorised Person.

• Management of tools for the shift team, including organisation of tool calibration and regular tool checks.

• Management of PPE for the shift team, including regular PPE checks.

• Ownership of plantroom tidiness and compliance.

• Supporting training and development of shift technicians and apprentices.

• Participation in engineering Quality Assurance process, to validate the standards of completed works.

Accountabilities:

• Reporting to the Engineering Manager.

• Working hands on Supervision to assist the teams when and where required.

• To create an audit ready environment and ensure compliance is met in all areas.

• Accountability to the CBRE Functional heads, as appropriate.

• Line management responsibility for the shift engineering team.

• No Purchase and Ledger Responsibility for the contract. However, should be financially aware and able to produce basic quotations for works.

Experience Required:

• Understanding of Health and Safety requirements and be able to supervise others on all aspects of day-to-day health and safety.

• Must have experience working in a critical environment.

• Must have valid or previous experience in high voltage (AP15) and 18th edition wiring regulations.

• Mechanical qualifications or be able to demonstrate good mechanical knowledge.

• Team working and experience in customer facing situations, good communicator with a good level of computer literacy.

• Experience in managing sub-contractors, running permit to work system and being accountable for others safety.

• Flexible working with the ability to manage own workloads with little supervision.

• Good commercial knowledge.

• Good working knowledge of Data Centres. And experience in supervising a team.

• LVAP / HVAP

Desirable Experience Required:

• Health and Safety qualifications (IOSH/NEBOSH).

• First Aid trained.

• AP15 High Voltage

• AP14 Low Voltage

Please Note:

All details are provided for guidance only; they do not necessarily limit the responsibilities and accountabilities of the job. Full details of employment terms are provided within offers of employment, and appropriate policies within the Company.