Data Center Shift Engineer – Critical Facilities

NTT Global Data Centers; Hemel Hempstead; On-site; GBP 42,000 - 64,000; Full time

Job summary

NTT Global Data Centers is seeking a Critical Facilities Maintenance Shift Engineer to plan, manage and deliver facilities maintenance services for our data centres, ensuring top performance and safety. You will work a 12-hour continental shift on a 24/7 rota at the Hemel Hempstead site, providing engineering guidance and oversight to maintain critical services.

You will lead preventative and reactive maintenance, evaluate plant performance, and ensure compliance with safety procedures and SLAs.

Qualifications

• Experience in facilities, operations or engineering in a data centre environment.
• Strong knowledge of LV/HV systems, transformers, generators, UPS and BMS.
• Ability to plan, record and report maintenance and comply with SLA.
• HND/degree in relevant field and 17th Edition electrical qualification is preferred.
• Full UK driving license and willingness to undergo BS7858 security checks.

Responsibilities

• Plan, manage and deliver preventative and reactive maintenance to data centre critical systems.
• Lead operational and maintenance activities to meet safety and SLA standards.
• Oversee permit processes, incident investigations and root-cause analysis.
• Supervise internal and external technicians and coordinate work alongside suppliers.
• Maintain accurate plant records and support 24/7 shift operations.

Skills

Customer service focus

PPM scheduling

Root cause analysis

Safety compliance

Communication skills

Team supervision

Problem solving

IT literacy

Data Centre operations

Prioritisation

Education

HND in Mechanical/Electrical/Building Services

17th Edition Electrical Qualification

Tools

BMS

MS Office

Job description

NTT Global Data Centers is seeking a Critical Facilities Maintenance Shift Engineer to plan, manage and deliver facilities maintenance services for our data centres, ensuring top performance and safety. You will work a 12-hour continental shift on a 24/7 rota at the Hemel Hempstead site, providing engineering guidance and oversight to maintain critical services.

You will lead preventative and reactive maintenance, evaluate plant performance, and ensure compliance with safety procedures and SLAs.