Data Center Operations Lead – AI/ML Infra

Amazon Web Services (AWS); Greater London; On-site; GBP 90,000 - 140,000; Full time

Job summary

Amazon Data Services UK Limited is seeking a Data Center Manager to lead teams responsible for the operation, maintenance and expansion of AWS data centers across the region. The role focuses on delivering safe, reliable and scalable infrastructure while driving innovation in AI-enabled workflows.

Ideal candidates will have proven leadership in critical infrastructure, strong budgeting and crisis-management experience, and a track record of process improvements in large-scale data centers.

Qualifications

• Experience communicating complex business concepts in verbal and written form.
• Experience managing people and leading a team.
• Experience in crisis management and planning.
• Experience with budgeting, scheduling and cost reports.
• Experience in systems administration (Linux or Windows).
• Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred.

Responsibilities

• Owning and managing the complete lifecycle of data center infrastructure — including rack installation, break-fix maintenance, and decommissioning — ensuring seamless end-to-end operational delivery
• Leveraging Generative AI and emerging technologies to build in-house tools, automate operational workflows, and drive continuous improvement across the team
• Managing and developing teams of technicians, providing both technical and leadership expertise and ensuring highest levels of performance
• Maintaining existing co-located and in-house Data Centers
• Helping build and bring online new Data Centers
• Constantly improving all our processes and procedures. We believe there is nothing we cannot improve
• Assisting & managing relationships with external vendors & contractors
• Liaising with internal teams & management groups
• Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers
• Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes
• Assisting in implementing service methodologies including incident management, problem management, change management and capacity management

Skills

Communication

People management

Crisis management

Budgeting & planning

Team leadership

Process improvement

Tools

Linux

Windows

Six Sigma

Lean

PMP

Job description

Amazon Data Services UK Limited is seeking a Data Center Manager to lead teams responsible for the operation, maintenance and expansion of AWS data centers across the region. The role focuses on delivering safe, reliable and scalable infrastructure while driving innovation in AI-enabled workflows.

Ideal candidates will have proven leadership in critical infrastructure, strong budgeting and crisis-management experience, and a track record of process improvements in large-scale data centers.