Data Center Operation Technician (IT Engineer)

Amazon; London; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is on the lookout for dedicated technicians to join their dynamic team. This role offers the opportunity to learn and grow in a fast-paced environment while supporting server and network hardware. You will be responsible for maintaining high operational standards and troubleshooting incidents, all while adapting to a constantly changing landscape. With a focus on innovation and automation, this position promises a rewarding career path in the cloud computing sector. If you are eager to develop your skills and make a difference, this is the perfect opportunity for you.

Benefits

Flexible working hours

Mentorship programs

Career advancement resources

Inclusive team culture

Qualifications

• Up to 1 year experience in server/network hardware maintenance.
• Basic understanding of incident response and prioritization.

Responsibilities

• 7x24 roster duty in data center operations.
• Incident first responder and troubleshooting according to guidelines.
• Maintain operational standards and site management.

Skills

Incident response

Troubleshooting

Communication skills

Adaptability

Learning attitude

Education

Degree in Information Technology

Degree in Computer Science

Degree in Engineering

Tools

Linux Operating System

Server Hardware

Job description

Amazon Web Services (AWS) is one of the fastest growing businesses within Amazon, with key focus on expanding its footprints in APAC in recent years.
We are seeking talented technicians who can take ownership, eager to learn and self-motivated. The successful candidate shall follow Amazon Data Center processes and maintain high operational standards in supporting server and network hardware and software. They need to adapt to fast and constantly changing environment and may require shift work including weekend and holiday.

Key job responsibilities:

1. 7x24 roster duty in data center operations
2. Incident first responder and follow call leader’s instruction for hands on support
3. Break-fix and troubleshooting according to process guideline
4. Maintain proper media operations according to process guideline
5. Capacity landing and decommissioning according to process guideline
6. Site management and maintain tidiness in operation areas
7. Learn and develop on operation and support processes with innovation and automation

About the team

About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS

• Show interest in learning computing hardware and operation systems and basic understanding on incidents response and prioritization.
• Good written and verbal communication English
• Up to 1 year experience in server / network hardware and operation systems maintenance / troubleshooting. Fresh graduates are welcome

PREFERRED QUALIFICATIONS

• Majoring in Information Technology / Computer Science / Engineering or related disciplines is a plus but not required
• Knowledge in Computer Server Hardware
• Knowledge in Linux Operation System
• Knowledge on any operations, processes and continuous processes improvement
• Literacy in security and customer data protection

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Posted: March 28, 2025 (Updated 39 minutes ago)