Data Analyst - Specialty

Howden Group Services Limited; City Of London; Hybrid; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Generous pension

Private medical cover

Job summary

Howden Group Services Limited is seeking an early‑career Aviation Data Analyst to join its dedicated Aviation team. You will focus on data, reporting and analytics, spending ~25% of time embedded with the central Data & Analytics team to access the data lake, SQL and analytics environment.

You will work with brokers and stakeholders to turn real‑world problems into data questions, build dashboards, validate data, and support AI-enabled reporting across broker lineslips and management.

Qualifications

• Experience in data analysis and reporting for complex datasets.
• Familiarity with data pipelines, data quality, and governance.
• Understanding of AI-assisted analytics is a plus.

Responsibilities

• Translate business problems into data/AI questions.
• Produce reports and dashboards for stakeholders.
• Validate data from multiple sources and ensure accuracy.
• Spot patterns and explain implications for the business.
• Collaborate with Data & Analytics and IT teams.
• Document work and follow data standards.

Skills

Analytical thinking

Stakeholder management

Problem solving

Tools

Excel

Power BI

SQL

Data lake

Databricks

Power Automate

SharePoint

Dataverse

GenAI tools

Job description

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Role Overview

The role is dedicated to the Aviation team. Its primary focus is to support our Senior Data Analyst, Aviation and ultimately the wider Aviation team with data analysis, reporting and analytics; all of the role’s deliverables relate to the aviation portfolio. For the first year, you will spend dedicated time each week embedded with the central Data & Analytics team. That team provides the formal training, tooling and access to the “back end” — the data lake, SQL and detailed data-analytical environment — that sits behind the Aviation team’s reporting, and the role applies that capability directly to Aviation work. The Aviation team’s data function is currently led by deep domain knowledge — over 20 years of aviation insurance experience across claims, finance, broking and account management — together with a clear understanding of the data and the outputs the team needs. This role complements that domain expertise with formal analytical and technical depth (data-lake access, SQL and structured data analysis), developed and supported through the Data & Analytics team. In summary: Focus: dedicated to Aviation team data, reporting and analytics. Working pattern: approximately 25% of each week embedded with the Data & Analytics team. Development model: technical training, tooling and back-end (data lake / SQL) access provided by the Data & Analytics team and applied directly to Aviation work.

What You’ll Do

• Work with brokers and business stakeholders to understand real-world problems and translate them into data and AI questions.
• Explore and prototype data ideas, helping to shape user stories and analytical approaches.
• Clean, analyse and validate data from multiple sources — including premium and placement data, claims experience and underwriter / portfolio performance — to ensure accuracy and reliability.
• Spot patterns, trends and anomalies, and help explain what they mean in practice.
• Use modern data and analytics tools to turn raw data into clear, actionable outputs — reports, dashboards and analytics that support broker lineslips / facilities and senior management, both regular and ad-hoc.
• Support the use of AI-enabled tools to automate repetitive data entry, cleansing and reconciliation, and to accelerate the production of reports and analytics.
• Collaborate with data, technology and analytics teams across the wider group.
• Apply appropriate human review, document your work and follow best-practice data and AI standards.
• Break problems into steps an agent can execute, and use good judgement about when to lean on AI and when to do the work yourself.

What You’ll Grow Into

• Acting as a data and analytics point of contact for the team’s lineslip portfolio — building and maintaining reporting suites covering bordereaux, income, claims and utilisation.
• Producing consolidated, portfolio-level analytics to support renewal strategy and market presentations.
• Identifying data-quality issues in lineslip records and working with brokers to resolve them at source.
• Acting as a business‑analyst liaison between the broking team and IT / AI development resources — defining requirements, mapping workflows and setting data‑capture standards.
• Participating in testing (UAT) and supporting brokers using AI-enabled tools: troubleshooting, onboarding users and maintaining guides and training materials.

How Success Will Be Measured

• Accuracy and timeliness of reporting.
• Quality and usefulness of data insights.
• Data quality and completeness across the aviation portfolio.
• Growing confidence and independence with the data platform and analytical tooling.
• Adoption and effectiveness of AI‑enabled tools in day-to-day work.
• Progress against agreed learning and development goals.

Key Stakeholders

• Emma Roberts and the wider Aviation team.
• Aviation brokers and client executives.
• Markets / insurers (indirectly, through placement data and reporting).
• Central Data & Analytics team; IT / AI development teams.
• Operations teams.

Tools & Systems (Typical)

• Microsoft Excel.
• Power BI.
• SQL / data lake (e.g. Databricks).
• Power Automate / Power Platform.
• SharePoint / Dataverse.
• GenAI tools (e.g. Copilot / Claude) for reporting and process support.

What You’ll Get

A structured early‑career role with on‑the‑job learning and mentoring. Exposure to client and operations work across a specialist line of business. Training and professional qualifications (e.g. Chartered Insurance Institute).

• Competitive salary
• generous pension
• private medical cover

What do we offer in return?

At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new. We support each other in the small everyday moments and the bigger challenges. We are determined to make a positive difference at work and beyond.

Reasonable adjustments

Reasonable adjustments We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent

Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we’re a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that’s embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.