Data Analyst

TEKsystems; Newcastle upon Tyne; On-site; GBP 55,000 - 70,000; Full time

Job summary

TEKsystems in Newcastle upon Tyne is seeking a Data Analyst to support global standards and a centralized Salesforce CRM Centre of Excellence, enabling scalable data initiatives across UKI, Europe and beyond, migrating products to GMO framework.

You will work with stakeholders, define data definitions, use SQL and Python to extract and present insights, ensure data quality, and contribute to CRM and API integrations.

Qualifications

• Experience analyzing complex, multi-region data sets.
• Proficiency in SQL for querying and analysis in SQL Server.
• Experience with Python for data analysis and automation.
• Ability to define data definitions with stakeholders.
• Knowledge of subscription-based products and Salesforce exposure.
• Strong analytical and reporting skills.
• Excellent communication with diverse stakeholders.
• Attention to data quality and consistency.

Responsibilities

• Analyse complex data sets across regions to support GMO initiative.
• Define data definitions with stakeholders to align global needs.
• Identify SMEs and product owners to validate data requirements.
• Finalise subscription data concepts and ensure cross-region consistency.
• Prepare data for centralisation into GMO framework and Salesforce.
• Support Salesforce CRM Centre of Excellence for regional delivery.
• Assist migration from legacy systems to GMO framework via APIs.
• Provide data analysis and reporting on CRM usage and integrations.
• Collaborate with tech leads and architects to align data work with strategy.
• Use SQL, Python to extract, transform, and present data.
• Produce regular/ad hoc reports to guide decision-making.
• Ensure data quality across Salesforce and integrated systems.
• Document data models and processes for global teams.
• Support shift to value-driven change with clear outcomes.
• Assist legacy systems teams in transitioning to GMO framework.

Skills

Data analysis

Stakeholder communication

Multi-region data handling

Tools

SQL Server

Python

Job description

Job Description

This Data Analyst role sits within a global initiative to define technology standards and future target technologies, while establishing common processes that enable consistent scaling and adoption across multiple regions and products. The position focuses on supporting a centralised Salesforce CRM Centre of Excellence that underpins operations across the UKI, France, Spain, Germany, South Africa, Canada, Australia and the US. You will help drive the migration of products from legacy platforms to a new framework built on centralised APIs and integrations, ensuring that CRM, billing and other systems can integrate seamlessly and support wider data and digital transformation initiatives.

Job Title

Data Analyst

Responsibilities

• Analyse complex data sets across multiple regions and products to support the Global Master Operations (GMO) initiative and its technology standards.
• Work closely with stakeholders to understand and define required data definitions, ensuring they align with global data guidelines and business needs.
• Identify and engage the appropriate subject matter experts and product owners to validate and refine data requirements and definitions.
• Finalise data definitions for key concepts such as subscriptions and related attributes, ensuring consistency across products and regions.
• Format and prepare information so that it can be centralised and integrated into the GMO framework and Salesforce CRM instances.
• Support the establishment and ongoing operation of a Salesforce CRM Centre of Excellence, helping to maintain a consistent pace of delivery across all supported regions.
• Contribute to the migration of products from legacy systems to the new GMO framework, leveraging centralised APIs, integrations and org services.
• Provide data analysis and reporting that helps distinguish between fully integrated products and those with partial integrations, highlighting gaps and opportunities for improvement.
• Collaborate with technical leads, solution architects and wider transformation teams to ensure data work supports strategic data and digital transformation objectives.
• Use SQL, Python and related tools to extract, transform, analyse and present data in a clear and actionable format.
• Produce regular and ad hoc reports that support decision-making around CRM usage, subscription models and integration progress.
• Ensure data quality, consistency and integrity across Salesforce instances and other integrated systems.
• Document data models, definitions and processes clearly so they can be understood and adopted by teams across different regions.
• Support a shift from business-as-usual change requests to a model that prioritises business-critical changes with clear value, outcomes and benefits.
• Collaborate with teams responsible for acquired or legacy systems to understand existing data structures and support their transition into the GMO framework.

Essential Skills

• Strong experience in data analysis, working with complex, multi-region or multi-product data sets.
• Proficiency in SQL for querying, manipulating and analysing data within SQL Server or similar environments.
• experience using Python for data analysis, scripting and automation of data-related tasks.
• Proven ability to define, refine and finalise data definitions in collaboration with business and technical stakeholders.
• Ability to format and structure information for centralisation within a common data framework.
• Understanding of subscription-based products, including what defines a subscription and the attributes that make up a subscription in line with data guidelines.
• Awareness of CRM systems with specific exposure to Salesforce.
• Strong analytical and reporting skills, with the ability to translate complex data into clear insights and recommendations.
• Excellent communication skills, with the ability to engage and collaborate effectively with a wide range of stakeholders.
• Attention to detail and a methodical approach to ensuring data quality and consistency.

Additional Skills & Qualifications

• experience working with Salesforce in a data or analytics capacity.
• Background in supporting global or multi-region technology and data initiatives.
• experience working with centralised APIs and integrations in a complex systems environment.
• Familiarity with subscription billing, contracts, support and customer portals from a data perspective.
• experience collaborating with technical leads, solution architects and transformation teams.
• Exposure to environments where products have been acquired over time or built on legacy technologies.

Why Work Here?

You will join a business that is investing heavily in data and digital transformation, giving you the opportunity to work on strategic, high-impact initiatives that shape global operations. The environment values collaboration across regions and disciplines, providing exposure to modern CRM platforms and integration frameworks while supporting your professional development. You will be part of a team that is moving beyond business-as-usual work to focus on meaningful, business-critical change, offering a rewarding and intellectually stimulating place to build your career.

Work Environment

You will work within a global technology and data environment that supports multiple Salesforce CRM instances and relies on SQL Server, Python and centralised APIs and integrations. The role involves close collaboration with stakeholders across different regions, products and functions, often working on complex systems that have evolved through acquisitions or legacy development. Work is typically structured around transformation projects and strategic initiatives, with an emphasis on clear outcomes and measurable benefits. The setting is professional and technology-driven, with a focus on modern tooling, structured processes and cross-functional teamwork.

Location

Newcastle upon Tyne, UK