Data Analyst

Match Digital; London; On-site; GBP 33,000 - 38,000; Full time

Job summary

A leading company seeks a Data Analyst based in London to analyze complex data sets and provide insights for business optimization. The role requires hands-on experience with Tableau and SQL, focusing on customer behaviors to enhance engagement and improve product features. Employees enjoy generous perks, including a comprehensive healthcare plan and extra days off for personal events.

Benefits

25 days holiday + bank holidays

Extra days off for moving and wedding

Private healthcare and medical cashback plan

Qualifications

• Experience working as a Data Analyst.
• Advanced experience with Tableau or a similar tool.
• Proven experience delivering impactful insights in a B2C environment.

Responsibilities

• Monitor and report on key KPIs.
• Deep-dive into customer data to provide detailed analysis.
• Identify data requirements and work with international data teams.

Skills

Statistical methodologies

Data analysis

Building visualisations

SQL

Tools

Tableau

Excel

Job description

London (2 days per week in the office)

Our client

Our client is a global strategic technology and payments partner. They deliver seamless personalised shopping experiences to over 29m international shoppers, who in turn generate €22.9bn revenue.

With 2,000 employees spread across 50 countries, they integrate with 300,000 point of sale systems in a number of luxury retailers and brands including Harrods, Selfridges, John Lewis, Liberty’s, Apple, Cartier, De Beers, Hermès, Rolex, Dior and Jimmy Choo.

Their products include tax-free shopping, smart data and intelligence, marketing and sales, POS technology and payment solutions.

The role

The Data Analyst will help the business to understand customer needs and behaviours through the analysis of complex data sets and subsequent translation into meaningful, shareable insights and stories.

This role will be hands on with building visualisations in Tableau and ad hoc analysis (using SQL) to inform the optimisation of products and features.

As a Data Analyst, you will:

• Monitor and report on key KPIs.
• Deep-dive (using SQL) into customer data to provide product teams with detailed customer analysis.
• Be hands-on with building visualisations in Tableau.
• Identify data requirements, working with international data teams to ensure data is cleansed and prepared.
• Support with the identification of new and innovative ways to leverage data to deliver new customer engagement opportunities, optimise channels and deliver economic efficiency.
• Deliver enhanced customer profiling and segmentation.
• Measure the effectiveness of customer-facing products, features and campaigns.
• Provide ad-hoc analysis to inform the optimisation of customer-facing products, features and campaigns.
• Advise on how advanced statistical and analytical techniques can further improve the understanding of customers.

To apply, you should have

• Experience working as a Data Analyst with good exposure to statistical methodologies.
• Advanced experience with Tableau (or a similar tool).
• Advanced Excel skills.
• Proven experience delivering impactful and actionable insights with a B2C environment.

The perks include

• 25 days holiday + bank holidays.
• An extra day off for moving to a new house; 2 days off for your wedding; 3 days off for charity / community days.
• Private healthcare and medical cashback plan.

Match Digital specialises in connecting talented individuals with businesses in the digital, tech, media and marcomms industries.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Analyst

• Industries

  Travel Arrangements, Retail Apparel and Fashion, and Technology, Information and Media

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