Customer Service Administrator

JR United Kingdom; Greater Manchester; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading company in the UK is seeking a Data Administrator for their Customer Service team in Bury. This role involves precise data management, customer account setups, and report generation using Microsoft Excel. You will enjoy a supportive work environment, with 25 days holiday and flexible working hours.

Benefits

25 days holiday

Yearly bonus

Flexitime

Onsite gym

Free parking

Company events

Company pension

Qualifications

• Excellent multitasking abilities.
• Meticulous attention to detail.
• Proficiency in data entry and relevant systems.

Responsibilities

• Managing project tasks and collaborating with partners.
• Providing reports using Microsoft Excel, including v-lookups and pivot tables.
• Ensuring accurate data entry and setup of customer accounts.

Skills

Multitasking

Attention to detail

Problem-solving

Collaboration

Data entry

Proactive mindset

Job description

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Are you looking for an opportunity to join a dynamic team in a fast-paced environment? We are currently seeking a detail-oriented Data Administrator to join a Customer Service team based in Bury.

If you thrive in a role that requires precision, multitasking, and exceptional customer service and Microsoft excel skills, this position could be the perfect fit for you.

You will be working 37.5 hours Monday to Friday between 8:30-5:30pm

In return for your hard work,

you’ll receive a starting salary of £27,000 + bonus + benefits and the opportunity to develop your career!

What’s in it for you:

• 25 days holiday
• Yearly bonus (subject to company and personal performance)
• Flexitime
• Onsite gym
• Free parking
• Company events
• Company pension
• On-site gym

Key Responsibilities:

• Project management.
• Collaborating with partners requests and provide necessary information verbally and in writing.
• Providing reports utilising Microsoft excel including v-look ups and pivot tables.
• Updating all relevant systems and ensuring all information is correct.
• Conducting thorough investigations into customer accounts when required.
• Ensuring accurate data entry and setup of customer accounts and payment details during contract processing.

Qualifications and Skills:

• Excellent multitasking abilities to manage a high volume of tasks effectively.
• Meticulous attention to detail and a commitment to maintaining a high degree of accuracy.
• Problem-solving skills to efficiently address inquiries and resolve issues.
• Ability to work collaboratively within a team environment.
• Proficiency in data entry and use of relevant systems.
• A proactive mindset with a drive to identify and implement process enhancements.

If you are interested in this new Customer Service Administrator position, click 'apply now’ and a member of our team will be in touch!