Danish-Speaking Customer Support Specialist - Warsaw

Concentrix; Leeds; Remote; GBP 17,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

Private medical healthcare

Up to 26 paid leave days

Multisport card for discounted memberships

Opportunities for career growth

Job summary

A customer service company is hiring a Customer Service Specialist fluent in Danish and English for their SAS Airlines team in Warsaw. This full-time role offers a competitive salary and excellent relocation support. Candidates with little experience are welcome to apply! Responsibilities include providing support through various channels and advising clients on travel-related matters. The company values a positive attitude and offers opportunities for career growth and professional development, along with perks like private healthcare and paid leave.

Qualifications

• C1 level proficiency in Danish and English, both written and spoken.
• A positive attitude and a love for communicating with customers.
• Experience in customer service is preferred.

Responsibilities

• Provide exceptional support in Danish and English through chats, emails, and calls.
• Advise clients on flights, products, prices, fares, and services.
• Identify client needs and proactively suggest solutions.
• Assist customers with travel-related issues.

Skills

Proficiency in Danish

Proficiency in English

Customer service experience

CRM tools

Job description

A customer service company is hiring a Customer Service Specialist fluent in Danish and English for their SAS Airlines team in Warsaw. This full-time role offers a competitive salary and excellent relocation support. Candidates with little experience are welcome to apply! Responsibilities include providing support through various channels and advising clients on travel-related matters. The company values a positive attitude and offers opportunities for career growth and professional development, along with perks like private healthcare and paid leave.