Danish & English Customer Service Specialist - Relocation

Concentrix; Belfast; On-site; GBP 13,000 - 22,000; Full time

Benefits offered by this job

Competitive salary exceeding the Polish average

Private medical healthcare

Up to 26 paid leave days plus national holidays

Access to a Multisport card for discounts

Opportunities for career growth and professional development

Job summary

A leading customer service provider is looking for a Customer Service Specialist with proficiency in Danish and English to join their team in Warsaw. Responsibilities include providing exceptional support through various channels and advising clients on travel-related issues. The position offers competitive benefits, opportunities for career growth, and relocation support to help settle in smoothly.

Qualifications

• C1 level proficiency in Danish and English, both written and spoken.
• Experience in customer service appreciated but not mandatory.

Responsibilities

• Provide exceptional support in Danish and English through chats, emails, and calls.
• Advise clients on flights, products, prices, fares, and services.
• Identify client needs and suggest solutions proactively.
• Assist customers with travel-related issues.

Skills

Proficiency in Danish

Proficiency in English

Positive attitude

Communication skills

Tools

CRM tools

Job description

A leading customer service provider is looking for a Customer Service Specialist with proficiency in Danish and English to join their team in Warsaw. Responsibilities include providing exceptional support through various channels and advising clients on travel-related issues. The position offers competitive benefits, opportunities for career growth, and relocation support to help settle in smoothly.