Damp & Mould Supervisor

Wates Smartspace; Birmingham; Hybrid; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Company vehicle or allowance

Pension scheme

Generous holiday entitlement

Job summary

WPS is seeking a proactive Damp & Mould Supervisor to oversee damp, mould and disrepair works across our housing stock in Birmingham. You will lead operatives and subcontractors, ensure high standards, and maintain safe, compliant delivery for residents.

The role requires SSSTS, a strong background in property maintenance or building pathology, and the ability to manage workloads and stakeholder communications. A full UK driving licence is preferred, and a commitment to customer-focused service.

Qualifications

• SSSTS (Site Supervisor Safety Training Scheme) is essential.
• Strong background in property maintenance, repairs, building pathology, or a relevant trade.
• NVQ Level 2 in a relevant trade or construction discipline is desirable.
• Experience supervising damp, mould, or disrepair works within social housing or similar environments.
• Ability to manage workloads independently and prioritise cases.
• Excellent communication, organisation, and customer service skills.
• Knowledge of damp, condensation, ventilation and related defects.
• Full UK driving licence.

Responsibilities

• Take ownership of damp, mould and disrepair cases across a designated area in Birmingham.
• Supervise operatives and subcontractors to drive productivity, quality and compliance.
• Manage investigations, remedial programmes, and repair works from diagnosis to completion.
• Carry out post-inspections, quality audits and validation checks.
• Monitor health and safety compliance across sites.
• Address customer concerns and resolve issues professionally.
• Liaise with residents, surveyors and contractors to deliver excellent customer experience.
• Monitor performance and support continuous service improvements.
• Maintain accurate records and progress damp and mould cases per policy.

Skills

SSSTS

Property maintenance

Building pathology

Disrepair projects

Customer service

Communication

Problem solving

Driving licence

Education

NVQ Level 2 in construction or related trade

Job description

Damp & Mould Supervisor

Join Our Team – Damp & Mould Supervisor (Birmingham)

We're looking for a proactive and experienced Damp & Mould Supervisor to oversee the delivery of damp, mould, and disrepair-related works across our housing stock in Croydon. This role is ideal for someone with strong property maintenance knowledge and a commitment to delivering safe, high-quality homes for our residents.

If you thrive in a fast-paced environment and enjoy leading teams while ensuring excellent customer outcomes, this could be your next great opportunity.

Your Role Will Include:

• Taking ownership of damp, mould, and disrepair cases across a designated area in Birmingham, ensuring works are delivered efficiently and to a high standard.
• Supervising operatives and subcontractors, driving productivity, quality, and compliance across all remedial works.
• Managing damp and mould investigations, remedial programmes, and associated repair works from diagnosis through to completion.
• Carrying out post-inspections, quality audits, and validation checks to ensure works meet required standards.
• Monitoring and enforcing health & safety compliance across all sites and activities.
• Managing customer concerns and complaints, ensuring issues are resolved professionally and sensitively.
• Liaising with residents, surveyors, planners, contractors, and internal stakeholders to deliver an excellent customer experience.
• Monitoring performance, managing workloads, and supporting continuous service improvement initiatives.
• Maintaining accurate records and ensuring all damp and mould cases are progressed in line with company policies and regulatory requirements.

What We're Looking For:

• SSSTS (Site Supervisor Safety Training Scheme) – essential.
• Strong background in property maintenance, repairs, building pathology, or a relevant trade with a good understanding of damp and mould remediation.
• NVQ Level 2 in a relevant trade or construction discipline (desirable).
• Proven experience supervising repairs, maintenance, damp & mould works, or disrepair projects within social housing or a similar environment.
• Ability to manage workloads independently and prioritise multiple cases effectively.
• Excellent communication, organisation, customer service, and problem-solving skills.
• Knowledge of damp, condensation, ventilation, and associated property defects.
• Full UK driving licence.

What You'll Get:

• Responsibility for managing a dedicated pipeline of damp and mould cases with autonomy and support.
• A supportive and collaborative team environment.
• Opportunities for career development, training, and progression.
• Competitive salary and benefits package, including company vehicle or allowance, pension scheme, and generous holiday entitlement.

Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service (DBS) Check at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offences. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting

OurCommitments

WPS is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds. We encourage you to apply even if you don't meet every requirement, as we value transferable skills and assess all applications fairly.

We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role. Some roles may require additional checks due to the nature of the work.

As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt into the Disability Confident scheme. Reasonable adjustments are available; please contact us at [e-mail].