Damp, Mould and Disrepair Specialist

Vivid Homes; Portsmouth; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks a Damp, Mould and Disrepair Specialist to enhance the living conditions of residents. This full-time role involves managing cases from start to finish, providing expert advice, and collaborating with legal partners to ensure effective resolutions. The ideal candidate will have a valid driving license and a passion for improving community wellbeing. Join a vibrant team dedicated to making a difference in affordable housing and enjoy a supportive work environment with numerous benefits, including a generous pension scheme and opportunities for professional development.

Benefits

26 days holiday plus bank holidays

Productivity-related bonus scheme

Contributory pension scheme

Life assurance

Private medical insurance

Health care cash plan

Enhanced parental leave pay

Access to counselling and support services

Electric car scheme

In-house and e-learning courses

Qualifications

• Experience managing cases of damp, mould, and disrepair.
• Strong communication skills for advising residents.

Responsibilities

• Manage cases related to damp, mould, and disrepair from initial contact to resolution.
• Develop proactive strategies and coordinate remedial works.

Skills

Damp Management

Mould Remediation

Disrepair Assessment

Communication Skills

Legal Knowledge

Education

Relevant Certification in Housing or Property Management

Job description

We’re VIVID! – We offer a vibrant, friendly, inclusive culture that supports, develops, and attracts the best people!

We’re looking for a Damp, Mould and Disrepair Specialist to join our team! This role is based out of our Portsmouth office, working across Hampshire. It is a full-time, permanent position, working 39 hours per week. The role requires travel and the flexibility to work from any of our sites when necessary.

What we can offer you:

• 26 days holiday (plus bank holidays) pro-rata, with options to buy or sell annual leave
• A productivity-related bonus scheme to enhance your take-home pay
• A generous contributory pension of 6%, with employee contributions matched between 7% and 10%
• Life assurance paid at 3 times the annual salary
• Private medical insurance
• Health care cash plan (Medicash)
• Enhanced pay for maternity, paternity, adoption, and shared parental leave
• Access to counselling, legal, and financial support services
• Electric car scheme
• Variety of in-house and e-learning courses, along with coaching and mentoring programs

Role responsibilities:

As a Damp, Mould and Disrepair Specialist, you will manage cases related to damp, mould, and disrepair from initial contact to resolution. You will develop and implement proactive strategies to address these issues, undertake or organize inspections to diagnose causes and remedies, and coordinate remedial works through our DLO or suitable contractors. You will work with legal partners on disrepair claims, gathering the necessary evidence and information.

You will provide expert advice to residents and colleagues, offering clear and helpful communication to deliver holistic, long-term solutions. Using data and local knowledge, you will help pre-empt future cases and collaborate with other teams to design broader solutions.

A valid driving license and access to a vehicle for business use are essential. Offers are subject to a satisfactory DBS check. Interviews are scheduled for the week commencing 26 May.

About VIVID:

We are a leading provider of affordable homes and support services in southern England. Our mission is to ensure everyone has a safe and secure place to call home, offering tailored advice to sustain tenancies and promote wellbeing. We invest in our homes and communities for the long-term, focusing on quality, safety, and energy efficiency, with a commitment to improving our services for ease of access.

As the fifth-largest developer of new homes among housing associations in England, we built over 1,500 homes last year. Our vision is “More homes, bright futures”.

Living VIVID:

We are ranked 91st in the Top 100 Best Companies to Work For and 12th among housing associations. We strive to create a high-performing, enjoyable work environment, investing in our people’s development and wellbeing through award-winning initiatives.

We are committed to diversity and inclusion. As a disability confident leader, we have disabled-friendly offices and will make reasonable adjustments throughout the recruitment process. Please specify your needs on your application form.