D365 Functional Consultant

JAM Recruitment Ltd; Manchester; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

JAM Recruitment Ltd in Manchester is seeking a D365 Functional Consultant to drive an enterprise digital transformation from the Manchester office on a hybrid, permanent basis. The role focuses on Microsoft Dynamics 365, Power Platform, and Copilot Studio to solve business challenges through innovative technology.

You will join a growing CRM team, working closely with stakeholders to shape adoption across the organisation, deliver impactful digital solutions, influence AI capabilities, and keep

Qualifications

• Experience delivering Dynamics 365 and Power Platform solutions.
• Strong requirements gathering and stakeholder engagement.
• Agile delivery experience; Azure DevOps desirable.

Responsibilities

• Design and deliver solutions using Dynamics 365, Power Platform, and Copilot Studio.
• Configure and implement applications with low-code/no-code.
• Manage portfolio of change from discovery to deployment.
• Collaborate with stakeholders to improve processes and customer experience.
• Act as technical lead; resolve issues and guide others.
• Champion governance, data quality and continuous improvement.
• Support users and drive adoption of Microsoft technologies.
• Stay updated with Microsoft innovations and identify new capabilities.

Skills

Dynamics 365

Power Platform

Copilot Studio

Stakeholder engagement

Requirements gathering

Communication skills

Agile delivery

Azure DevOps

AI & automation

Tools

Power Apps

Power Automate

Dataverse

Copilot Studio

Job description

The D365 Functional Consultant will drive an enterprise digital transformation programme from the Manchester office on a hybrid, permanent basis. The role focuses on Microsoft Dynamics 365, Power Platform, and Copilot Studio to solve business challenges through innovative technology. You will join a growing CRM team, working closely with stakeholders to shape how these tools are adopted across the organisation. Responsibilities include delivering impactful digital solutions and influencing the strategic use of AI capabilities. This position suits a professional passionate about applying Microsoft technologies to real-world business problems.

Responsibilities

• Designing and delivering solutions using Dynamics 365, Power Platform and Copilot Studio.
• Configuring and implementing applications using a low-code/no-code approach.
• Managing your own portfolio of change from discovery through to deployment.
• Working closely with business stakeholders to improve processes and customer experience.
• Acting as the technical lead for your solutions, resolving issues and providing expert guidance.
• Championing best practice, governance, data quality and continuous improvement.
• Supporting users, encouraging adoption and helping maximise the value of Microsoft technologies.
• Keeping up to date with the latest Microsoft innovations and identifying opportunities to introduce new capabilities.

Qualifications

• Proven experience as a Functional Consultant or Power Platform professional with a passion for delivering business value through technology.
• Experience delivering solutions with Microsoft Dynamics 365 and Power Platform.
• Knowledge of Power Apps, Power Automate, Dataverse and Copilot Studio.
• Gravitas to challenge and influence.
• Strong requirements gathering and stakeholder engagement skills.
• Experience translating business needs into practical technical solutions.
• Collaborative approach with excellent communication and influencing skills.
• Understanding of Agile delivery methodologies (Azure DevOps experience desirable).
• Passion for AI, automation and continuous improvement.
• Microsoft certifications and ITIL knowledge desirable but not essential.

For more information or to apply, please contact Stuart Graham of Click Recruitment. Email: [e-mail].