D365 Application Support Consultant // Belfast

Akkodis; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

Akkodis is seeking a D365 Support Consultant in Belfast to support and maintain Dynamics 365 Finance & Operations environments. This role focuses on ensuring stability and performance of ERP systems while diagnosing and resolving issues. Key responsibilities include environment management, vendor collaboration, and proactive issue analysis. Candidates should have experience with ERP systems and strong problem-solving skills, along with a relevant qualification. This position offers an exciting opportunity for growth in a fast-paced environment.

Responsibilities

• Diagnosing and resolving issues across Dynamics 365 F&O modules, integrations, workflows, and customisations.
• Supporting environment management, updates, and release planning.
• Working with vendor support to resolve complex platform issues.
• Validating and testing hotfixes, patches, and new features.
• Analyzing complex issues and providing clear solutions.
• Managing multiple priorities calmly in a fast-paced support environment.

Skills

Experience supporting ERP systems or business critical applications

Strong analytical, troubleshooting, and problem solving skills

Confidence working with end users and technical teams

Clear communication skills with technical and non-technical stakeholders

Proactive mindset and commitment to learning

Education

Third level qualification in Computer Science or related discipline

Job description

I'm looking for a D365 Support Consultant to support and maintain Dynamics 365 Finance & Operations environments for a growing customer base. This role is focused on ensuring the stability, performance, and ongoing support of business critical ERP systems for both newly implemented and live environments.

You'll work closely with functional consultants, developers, and client stakeholders to diagnose and resolve issues, support platform updates, and help ensure Dynamics 365 environments continue to operate effectively.

What you'll be doing:

• Diagnosing and resolving issues across Dynamics 365 F&O modules, integrations, workflows, and customisations
• Supporting environment management, updates, and release planning
• Working with vendor support where required to resolve complex platform issues
• Validating and testing hotfixes, patches, and new features
• Analyzing complex issues and providing clear, actionable solutions
• Managing multiple priorities calmly in a fast paced support environment

Collaboration & communication:

• Working closely with functional consultants, developers, and project teams to resolve cross functional issues
• Communicating clearly with end users and business stakeholders
• Identifying relevant functional or system changes and sharing these with the wider team

Key experience and skills I'm looking for:

• Experience supporting ERP systems or other business critical applications
• Strong analytical, troubleshooting, and problem solving skills
• Confidence working directly with end users and technical teams
• Clear communication skills with both technical and non technical stakeholders
• A proactive mindset and commitment to continuous learning and improvement

Desirable experience:

• Hands on experience with Dynamics 365 Finance & Operations
• Exposure to Azure or portal technologies
• A third level qualification in Computer Science or a related discipline

Please contact Kamilla Ryan (if you are interested)

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

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