CYP Single Point of Access Enfield Team Manager

NHS; Enfield; On-site; GBP 59,000 - 67,000; Full time

Job summary

The NHS is seeking a Team Manager for the CYP Single Point of Access Enfield Team. This role involves operational leadership and coordination for mental health services aimed at young individuals. The ideal candidate will possess strong interpersonal skills and extensive experience in mental health management, ensuring high-quality service delivery and team performance.

Benefits

NHS Discounts

Generous annual leave

NHS pension scheme

Flexible working opportunities

Supportive environment for staff

Qualifications

• Registered as UK health or social care practitioner.
• Significant experience in a management role in mental health.
• Experience working in a CAMHS service.

Responsibilities

• Provide operational coordination for Child and Adolescent Mental Health Services.
• Lead the team in delivering evidence-based interventions.
• Ensure governance requirements are met for the team.

Skills

Interpersonal skills

Organizational skills

Communication

Problem solving

Multi-professional teamwork

Education

Degree level education or equivalent

Formal management or leadership qualification

Job description

CYP Single Point of Access Enfield Team Manager

This is an exciting opportunity for a Team Manager to be part of the North London Foundation Trust CAMHs Tri borough Single Point of Access (SPOA) across Barnet, Enfield and Haringey, services provided at the front door. We are looking to recruit someone who is enthusiastic, motivated, and who have interest in working with young people, their family and carers presenting with a range of complex mental health difficulties. The post holders will have a job plan balancing the needs of clinical management and clinical interventions.

Please note if the maximum number of applications is met this post will close early.

Main duties of the job

The Team Manager will provide operational co-ordination and leadership for specialist and targeted Child and Adolescent Mental Health Services. Key to this will be managing performance, co-ordination of the multi-disciplinary decision and allocation processes, contributing to team capacity/job planning and prioritisation of CAMHS resources in response to need.

The post-holder, working in partnership with the Team Consultant Psychiatrist(s), Senior Clinicains and the Service Lead will ensure excellent clinical standards are maintained within the team, and ensure the best use of available resources by delivering positive outcomes for individual service users and their families. They will also be responsible for the contributing to the continued development of the service, working in line with the philosophy of CAMHS within the Trust.

The post holder will provide line management supervision to member in the team, including discipline lead. They will also work closely with the borough specific service and clinical lead in delivering evidence-based care and incorporating routine outcome measuring into clinical practice. The post holder will be a part of the local CAMHS senior management team and support the CAMHS Directorate Manager in the review, development, Implementation, and delivery of a CAMH Services, ensuring integration with corporate strategy and CAMHS local and National priorities.

About us

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.

• We will provide consistently high-quality care closer to home.
• With our partners in North London and each borough we will ensure equity of outcome for all
• We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
• We will be more effective as an organisation by pioneering research, quality improvement and technology.

Why NLFT?

• We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
• We promote flexible working and support staff with a range of health and wellbeing initiatives.
• NHS Discounts, generous annual leave and NHS pension scheme
• Excellent internal staff network

The post holder will be aligned with our Values:

• We Are Kind
• We Are Respectful
• We Work Together
• We Keep Things Simple
• We Empower
• We Are Proudly Diverse

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Job responsibilities

1. Key Responsibilities

To be the operational team manager, line managing all non-medical staff within the multi-disciplinary team ensuring effective processes where this is delegated.

To be responsible for overseeing the team governance in order to meet the requirements of the CQC

Under the direction of the Service Lead to be responsible for leading and managing a modern, efficient mental health community service for a defined population in accordance with commissioned services.

With the support of the: Leadership team; Senior Practitioners; and the Medical Consultant Lead, to lead and manage the delivery of high-quality effective evidence-based interventions which lead to positive outcomes for service users and carers.

To lead by example, motivating and empowering others and promoting positive attitudes, mutual understanding and collaboration between all services involved in the care process.

To manage the performance of all designated care clinicians within the team in line with the requirements of case management / care co-ordination so as to ensure that consistent clinical and quality standards are maintained.

To ensure close working relationships and protocols with other internal and external services, encouraging their involvement in the planning and provision of the care plan, through effective liaison roles between Trust services and the commissioners.

To ensure relevant contributions are made by the team to the effective management of Trust estate and facilities.

To ensure that as a member of CAMHS you are fully aware of current developments, legislation and practice in the care of children and young people with mental health problems.

To attend regular management/professional supervision. Through supervision and appraisal, acknowledge own limitations and discuss/identify/access training as appropriate.

To be aware of and adhere to all Trust policies, acting as a role model to other staff. Manage time effectively. Continue to meet professional standards of practice and relevant professional legislation.

To undertake other Team Management duties as required by the Service Lead

Person Specification

Qualifications/ Registrations

• Registered as a UK health or social care practitioner as one of the following: Nurse (MH or LD)/ Allied Health Professional.
• Educated to degree level or equivalent level of experience related to professional registration.
• Formal management or leadership qualification

Skills/ Abilities

• Ability to work autonomously and awareness of when to seek support from others
• Ability to enable and influence multi-professional team working and problem solving
• Excellent interpersonal skills with ability to work effectively with others at all levels and maintain sound working relationships
• Able to prioritise and work under pressure Ability to respond to competing demands and to complex and stressful issues with empathy, tact and sensitivity but with ability to manage staff and others through difficult situations
• Ability to apply quality improvement methodology to improve services
• Ability to influence, negotiate and persuade regarding complex or sensitive issues
• Ability to operate effectively in clinical operational environment with multiple stakeholders
• Highly developed communication and interpersonal skills, including verbal, written and presentation, together with excellent listening skills including facilitation
• Excellent skills in report writing, data analysis and presentation
• Ability for operational planning
• Highly developed skills in organisational or staffing service audits as part of service development

Experience/ Knowledge

• Significant years of experience in a management role at Band 7 or above (or equivalent) within a mental health setting
• Demonstrable experience of managing services within health including service delivery, quality, performance and staff
• Experience of increasing staff engagement and motivation to improve performance
• Experience of providing supervision
• Experience of implementing and sustaining measures to improve productivity
• Partnership working within and across organisations
• Experience of working in a CAMHS service

Personal Qualities

• High degree of flexibility in approach Demonstrates an innovative approach and ability to inspire others A commitment to the engagement and involvement of service users in delivering a high-quality service Supportive and positive attitude, ability to work flexibly

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£59,490 to £66,239 a yearPer annum inclusive of HCAS