CYP Single Point of Access Enfield Team Manager

Transformationunitgm; Enfield; On-site; GBP 59,000 - 67,000; Full time

Job summary

Join a leading NHS trust as a Team Manager for the CYP Single Point of Access in Enfield, where you'll oversee operational coordination and deliver high-quality mental health services to young people. This role offers a unique opportunity to lead a dedicated team, manage resources effectively, and develop services aligned with national priorities in mental healthcare.

Benefits

NHS Discounts

Generous annual leave

NHS pension scheme

Supportive work environment

Qualifications

• Registered as a UK health or social care practitioner.
• Experience in a management role at Band 7 or above within mental health.
• Experience of working in a CAMHS service.

Responsibilities

• Provide operational coordination and leadership for mental health services.
• Manage performance and coordinate multi-disciplinary decision-making.
• Ensure excellent clinical standards and contribute to service development.

Skills

Communication

Leadership

Autonomy

Problem Solving

Interpersonal Skills

Education

Registered health or social care practitioner

Educated to degree level

Formal management or leadership qualification

Job description

Employer North London NHS Foundation Trust Employer type NHS Site Bay Tree House Town Enfield, Salary £59,490 - £66,239 Per annum inclusive of HCAS Salary period Yearly Closing 29/06/2025 23:59

CYP Single Point of Access Enfield Team Manager

NHS AfC: Band 8a

Thank you for your interest in the North London NHS Foundation Trust (NLFT). This is an exciting time to join us and be part of our journey to improve mental health care across North London and deliver excellent services to our local people. We will achieve this through the North London Way, as we:

• Collaborate at every level by living our values to create the right conditions for us all to work together.
• Develop our new Trust culture, to help make our new Trust a great place to work and to receive great care.
• Empower our teams to lead the planned improvements in our services, by skilling them and giving them the tools to make the changes.
• Focus on delivering excellence at every level to improve our performance and ensure consistently high-quality care across all our services.
• Ensure that research, quality improvement, and technology lead the way and are embedded in our services.
• Take a trauma informed approach to everything we do

We proactively welcome diversity in our workforce and pride ourselves on being an inclusive employer. We aim to recruit from our local communities and provide opportunities to all including apprenticeships, veterans, care leavers and more.

The North London Way to deliver, Better Mental Health, Better Lives, Better Communities.

This is an exciting opportunity for a Team Manager to be part of the North London Foundation Trust CAMHs Tri borough Single Point of Access (SPOA) across Barnet, Enfield and Haringey, services provided at the front door. We are looking to recruit someone who is enthusiastic, motivated, and who have interest in working with young people, their family and carers presenting with a range of complex mental health difficulties. The post holders will have a job plan balancing the needs of clinical management and clinical interventions.

Please note if the maximum number of applications is met this post will close early.

Main duties of the job

The Team Manager will provide operational co-ordination and leadership for specialist and targeted Child and Adolescent Mental Health Services. Key to this will be managing performance, co-ordination of the multi-disciplinary decision and allocation processes, contributing to team capacity/job planning and prioritisation of CAMHS resources in response to need.

The post-holder, working in partnership with the Team Consultant Psychiatrist(s), Senior Clinicains and the Service Lead will ensure excellent clinical standards are maintained within the team, and ensure the best use of available resources by delivering positive outcomes for individual service users and their families. They will also be responsible for the contributing to the continued development of the service, working in line with the philosophy of CAMHS within the Trust.

The post holder will provide line management supervision to member in the team, including discipline lead. They will also work closely with the borough specific service and clinical lead in delivering evidence-based care and incorporating routine outcome measuring into clinical practice. The post holder will be a part of the local CAMHS senior management team and support the CAMHS Directorate Manager in the review, development, Implementation, and delivery of a CAMH Services, ensuring integration with corporate strategy and CAMHS local and National priorities.

Working for our organisation

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.

• We will provide consistently high-quality care closer to home.
• With our partners in North London and each borough we will ensure equity of outcome for all
• We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
• We will be more effective as an organisation by pioneering research, quality improvement and technology.

Why NLFT?

• We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
• We promote flexible working and support staff with a range of health and wellbeing initiatives.
• NHS Discounts, generous annual leave and NHS pension scheme
• Excellent internal staff network

The post holder will be aligned with our Values:

• We Are Kind
• We Are Respectful
• We Work Together
• We Keep Things Simple
• We Empower
• We Are Proudly Diverse

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Detailed job description and main responsibilities

1. Key Responsibilities

· To be the operational team manager, line managing all non-medical staff within the multi-disciplinary team ensuring effective processes where this is delegated.

· To be responsible for overseeing the team governance in order to meet the requirements of the CQC

· Under the direction of the Service Lead to be responsible for leading and managing a modern, efficient mental health community service for a defined population in accordance with commissioned services.

· With the support of the: Leadership team; Senior Practitioners; and the Medical Consultant Lead, to lead and manage the delivery of high-quality effective evidence-based interventions which lead to positive outcomes for service users and carers.

· To lead by example, motivating and empowering others and promoting positive attitudes, mutual understanding and collaboration between all services involved in the care process.

· To manage the performance of all designated care clinicians within the team in line with the requirements of case management / care co-ordination so as to ensure that consistent clinical and quality standards are maintained.

· To ensure close working relationships and protocols with other internal and external services, encouraging their involvement in the planning and provision of the care plan, through effective liaison roles between Trust services and the commissioners.

· To ensure relevant contributions are made by the team to the effective management of Trust estate and facilities.

· To ensure that as a member of CAMHS you are fully aware of current developments, legislation and practice in the care of children and young people with mental health problems.

· To attend regular management/professional supervision. Through supervision and appraisal, acknowledge own limitations and discuss/identify/access training as appropriate.

· To be aware of and adhere to all Trust policies, acting as a role model to other staff. Manage time effectively. Continue to meet professional standards of practice and relevant professional legislation.

· To undertake other Team Management duties as required by the Service Lead

Person specification

Qualifications/ Registrations

• Registered as a UK health or social care practitioner as one of the following: Nurse (MH or LD)/ Allied Health Professional.
• Educated to degree level or equivalent level of experience related to professional registration.
• Formal management or leadership qualification

Skills/ Abilities

• Ability to work autonomously and awareness of when to seek support from others
• Ability to enable and influence multi-professional team working and problem solving
• Excellent interpersonal skills with ability to work effectively with others at all levels and maintain sound working relationships
• Able to prioritise and work under pressure Ability to respond to competing demands and to complex and stressful issues with empathy, tact and sensitivity but with ability to manage staff and others through difficult situations
• Ability to apply quality improvement methodology to improve services
• Ability to influence, negotiate and persuade regarding complex or sensitive issues
• Ability to operate effectively in clinical operational environment with multiple stakeholders
• Highly developed communication and interpersonal skills, including verbal, written and presentation, together with excellent listening skills including facilitation
• Excellent skills in report writing, data analysis and presentation
• Ability for operational planning
• Highly developed skills in organisational or staffing service audits as part of service development

Experience/ Knowledge

• Significant years of experience in a management role at Band 7 or above (or equivalent) within a mental health setting
• Demonstrable experience of managing services within health including service delivery, quality, performance and staff
• Experience of increasing staff engagement and motivation to improve performance
• Experience of providing supervision
• Experience of implementing and sustaining measures to improve productivity
• Partnership working within and across organisations
• Experience of working in a CAMHS service

Personal Qualities

• High degree of flexibility in approach Demonstrates an innovative approach and ability to inspire others A commitment to the engagement and involvement of service users in delivering a high-quality service Supportive and positive attitude, ability to work flexibly

References will be required to cover your last 3 years of employment/training. One has to be from your current or most recent employer and the others from your previous employer. The references should be from persons with management responsibility or HR.

If you have been unemployed for a period of four years or more, please give the details of your last employer and one character referee of your choice (not members of your family). If more applicable, references will be requested from your teacher or head of faculty. Please ensure you provide full contact details.

Vacancies that are advertised as Fixed Term Contracts will also be available as secondment opportunities for substantive internal staff.

Please be aware that your documents eg. Passport/NI Card, will be electronically scanned using Home Office accredited Verification System.

Due to the high number of applications that are received for some posts, we will close vacancies before the stated closing date once the first 50 applications are received. Therefore, please apply as soon as possible.

All non-medical posts with the Trust are subject to a probationary period of six months, during which time you will be required to demonstrate to the Trust’s satisfaction, your suitability for the position in which you will be employed.

Should you not hear from us within three working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.

By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at improving efficiencies within the NHS both to make costs savings for NHS organisations but also to save you time when your employment transfers.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.