Cycle Training Coordinator (Fixed Term)

Essex County Counci

Chelmsford

Hybrid

GBP 26,000 - 28,000

Full time

5 days ago

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Job summary

Essex County Council is seeking a Cycle Training Administrator for a fixed term or secondment of up to 18 months in Chelmsford. The role focuses on administering cycle training bookings, handling calls, processing invoices, and ensuring operational efficiency across Essex cycling schemes.

Reporting to the Cycling Officer, you will manage online bookings, maintain records in line with GDPR, and support the cycling team’s objectives with a commitment to quality service and flexible working

Qualifications

Educated to RQF level 2 (GCSE) or equivalent by experience.
Good communication skills.
Ability to work with a minimum of supervision.
IT literate and familiarity with MS Office software and database management
Knowledge of GDPR and ECC Privacy protocols
Evidence of continuing professional development and expert knowledge in relevant professional area

Responsibilities

Deal effectively with and resolve booking enquiries, escalating non-routine issues as needed.
Provide efficient administration of internal systems in Essex.
Provide a full range of administrative and clerical support.
Maintain a high level of customer service with prompt calls and emails.
Perform data inputs and GDPR compliant record keeping.
Support Cycling team objectives within performance management framework.