Cycle Technician

JR United Kingdom; Merthyr Tydfil; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading retailer in motoring and electric mobility as a Cycle Service Technician. Your enthusiasm for bikes and customer service will help deliver high standards of service and repair. You'll work with various cycles, ensuring customer satisfaction while developing your career with training and support.

Benefits

Holiday

Pension

Store Discounts

Employee Discounts on Garage Bills

Breakdown Cover

Wellness Support

Bike Schemes

Life Assurance

Uniform

Financial Planning App

Qualifications

• Experience in cycle servicing and customer service preferred.
• Practical skills and passion for customer service valued.

Responsibilities

• Perform service and repair work on cycles.
• Help customers find and maintain their ideal bikes.
• Develop and support team members.

Skills

Customer Service

Cycle Servicing

Team Development

Job description

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About the Role

Your enthusiasm for bikes and your customer service skills are key to success in this role. You will deliver high standards of cycle service and repair, working with a variety of cycles including kids, adult, premium, performance, and electric bikes. Your goal is to impress every customer.

Responsibilities

• Perform service and repair work on cycles
• Develop and support team members
• Maintain high quality standards
• Help customers find and maintain their ideal bikes

Candidate Profile

Experience in retail or cycle services is preferred, but practical skills and a passion for customer service are also valued. We provide training to help you develop your career within the Group.

Requirements

• Experience in cycle servicing, building, and repair
• Experience in customer service, ideally in retail or cycle services
• Ability to share expertise with others
• Experience working with sales targets
• Availability for rota work, including weekends

Benefits

We offer a range of rewards and benefits, including holiday, pension, store discounts, employee discounts on garage bills, breakdown cover, shopping discounts, wellness support, bike schemes, life assurance, uniform, share schemes, cycle to work, financial planning app, and health plans.

About Us

We are expanding rapidly in motoring and electric mobility. As the UK’s leading retailer in these sectors, we invite you to join our success story and help get the nation safely back on the move.

Equal Opportunity

We encourage everyone to apply regardless of background. We are committed to creating an inclusive workplace and embrace diversity within our Halfords Family.