Cycle Technician

TN United Kingdom; Livingston; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a rapidly growing business focused on motoring services and electric mobility. This role is perfect for bike enthusiasts with strong customer service skills, where you will provide top-notch cycle service and repair. You’ll work with a variety of bikes while developing your team and ensuring customer satisfaction. With a commitment to inclusivity and career growth, this opportunity allows you to thrive in a supportive environment. If you’re passionate about cycling and ready to contribute to a leading retailer in the UK, we invite you to apply and help keep the nation mobile.

Benefits

Holiday

Pension

Store discounts

Employee discounts on garage bills

Breakdown cover

Shopping discounts

Wellness support

Life assurance

Uniform

Cycle-to-work scheme

Qualifications

• Experience in cycle service, building, and repair across various bike types.
• Proven customer service experience, preferably in retail or cycle services.

Responsibilities

• Deliver high standards of cycle service and repair.
• Ensure customer satisfaction and develop team members.

Skills

Cycle service and repair

Customer service

Sales targets

Team development

Job description

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About the Role

Your enthusiasm for bikes and your customer service skills will drive your success in this role. You will deliver high standards of cycle service and repair, working with a variety of cycles including kids, adult, premium, performance, and electric bikes. Your role involves performing service and repair tasks, developing team members, and ensuring customer satisfaction.

Candidate Requirements

• Experience in cycle service, building, and repair across various bike types
• Proven customer service experience, preferably in retail or cycle services
• Ability to share expertise and work towards sales targets
• Availability to work on a rota, including weekends

Training and Development

We invest in training to support your career growth, whether in retail or other areas within our group. We aim to help you achieve your career ambitions at your own pace.

Benefits

Our benefits include holiday, pension, store discounts, employee discounts on garage bills, breakdown cover, shopping discounts, wellness support, bike schemes, life assurance, uniform, sharesave scheme, cycle-to-work, financial planning app, and health cash plans.

Company Overview

We are a rapidly growing business focused on motoring services and electric mobility. As the UK's leading retailer in these sectors, we invite you to join us and contribute to our success in helping the nation stay mobile.

Inclusivity

We encourage applications from all backgrounds and are committed to creating an inclusive workplace. If you're unsure about meeting all criteria, we still encourage you to apply!