Cyber Incident Orchestrator — AI-Driven Response Leader

TESCO UK; Welwyn Garden City; Hybrid; GBP 90,000 - 125,000; Full time

Job summary

Tesco is seeking a Cyber Incident Manager to lead end-to-end cyber incident management, coordinating cross-functional technical teams to swiftly contain, eradicate and recover from incidents.

The role emphasises clear communication to technical and non-technical stakeholders, with a focus on proactive, intelligence-led response and continuous improvement across the cyber defence lifecycle.

Qualifications

• Experience in cyber incident management and incident response.
• Ability to lead under pressure and coordinate cross-functional teams.
• Experience with incident management platforms such as Zendesk/xMatters.

Responsibilities

• Lead end-to-end cyber incident management across teams.
• Coordinate communications to stakeholders including senior leadership.
• Enable automation to improve triage and decision-making.
• Collaborate with security ops, threat intel, and technology teams.

Skills

Incident Leadership

Critical Thinking

Communication

Operational Tooling

Automation in Cyber Defence

Technology Awareness

Strategic Thinking

Change Leadership

Collaboration & Inclusion

Tools

Zendesk

xMatters

Job description

Tesco is seeking a Cyber Incident Manager to lead end-to-end cyber incident management, coordinating cross-functional technical teams to swiftly contain, eradicate and recover from incidents.

The role emphasises clear communication to technical and non-technical stakeholders, with a focus on proactive, intelligence-led response and continuous improvement across the cyber defence lifecycle.