Cyber Incident Lead — Hybrid, AI-Driven Response

Tesco; Welwyn Garden City; Híbrido; GBP 85.000 - 110.000; Jornada completa

Descripción de la vacante

Tesco seeks an experienced Cyber Incident Manager to lead coordinated responses, protect critical retail platforms, and drive proactive, intelligence-led improvements across the cyber defence lifecycle.

You will orchestrate end-to-end incident management with cross-functional teams, ensuring rapid containment, effective communication with stakeholders, and continuous optimisation of tooling and processes.

Formación

• Demonstrated incident leadership and incident response experience.
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Responsabilidades

• Lead Incident Orchestration: Direct end-to-end cyber incident management activities, coordinating cross-functional technical teams for rapid containment, eradication, and recovery.
• Drive Effective Communication: Act as central point of coordination during incidents, delivering clear updates to stakeholders and senior leadership.
• Enable Automated Response: Leverage AI and automation to enhance triage, prioritisation, and decision-making at pace.
• Optimise Operational Tooling: Use Zendesk and xMatters to manage incidents and streamline workflows.
• Embed Continuous Improvement: Translate lessons learned into improvements across detection, response, and prevention.
• Collaborate Across Domains: Work with Security Operations, Threat Intelligence, Detection Engineering, and Technology teams.
• Lead Through Change: Foster modern, agile ways of working and an inclusive incident response culture.

Conocimientos

Incident Leadership

Critical Thinking

Decision Making under pressure

Communication & Influence

Operational Tooling

Automation & AI basics

Security domain awareness

Strategic Thinking

Change Leadership

Herramientas

Zendesk

xMatters

Jira

Descripción del empleo

Tesco seeks an experienced Cyber Incident Manager to lead coordinated responses, protect critical retail platforms, and drive proactive, intelligence-led improvements across the cyber defence lifecycle.

You will orchestrate end-to-end incident management with cross-functional teams, ensuring rapid containment, effective communication with stakeholders, and continuous optimisation of tooling and processes.