Cyber Claims Specialist

TN United Kingdom; London; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a skilled professional to manage cyber claims for a diverse clientele. This role is pivotal in ensuring exceptional claims service and requires a strong background in cyber insurance. You will collaborate with various stakeholders, including clients, legal advisors, and vendors, to provide top-notch service. The ideal candidate will possess excellent communication skills and a solid understanding of cyber risk management. This position offers a competitive benefits package and the opportunity to thrive in a dynamic environment.

Benefits

Medical Plans

Health and Wellness Programs

Retirement Plans

Tuition Reimbursement

Paid Annual Leave

Qualifications

• Experience in handling or broking cyber claims.
• Ability to communicate effectively with clients and stakeholders.

Responsibilities

• Handle cyber claims for a diverse range of clients globally.
• Liaise with underwriters and provide claims intelligence.

Skills

Cyber Insurance Experience

Communication Skills

Knowledge of CLASS/ECF2

Excel

Word

PowerPoint

Education

Legal Qualification

Professional Qualification

Job description

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How does this role contribute to our collective success?

The role is critical in ensuring AXIS delivers on its promises in paying valid claims and providing exceptional claims service.

What will you do in this role?

• Handle cyber claims for a broad range of clients worldwide, written in the Global Cyber & Technology Unit and reporting to the Head of Cyber Claims International.
• Work closely with clients, TPA service providers, external legal advisors and specialist vendors, market leaders and brokers ensuring a premier claims service to clients is maintained.
• The candidate will be accustomed to either handling or broking cyber claims and will have a working appreciation of the practical application of first and third party cyber coverages, reserving evaluations, cyber risk management considerations and, the roles and responsibilities of the various vendors typically engaged following a cyber incident.
• To handle Lloyd’s Syndicate as well as company claims.
• Liaise with respective underwriters on wording/policy issues and expert panels, provide claims information and attend client meetings as appropriate.
• Provide claims intelligence to the Cyber Risk Advisory team and Incident Commander and assist in various related projects as necessary.

You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.

About You:

We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

What you need to have:

• Specific and relevant cyber insurance experience.
• Excellent written and verbal communication skills, to liaise with customers and service providers, both internal and external stakeholders.
• Knowledge of CLASS/ECF2.
• Experience with Excel, Word and PowerPoint.

What we prefer you to have:

• Experience working for a syndicate or company or perhaps a broker as a claims advocate/negotiator and gained sufficient practical experience in the marketplace to independently perform the above duties and responsibilities.
• Legal and/or professional qualification, but this is not essential.
• Experience in TPA management and oversight.

Role Factors:

In this role, you will typically be required to:

Travel occasionally, as needed.

Be in the office 3 days per week, or as required

What we offer:

You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more.