CX Strategy Lead for Adobe Personalisation Programme

Project Blackbook LTD; Greater London; Hybrid; GBP 70.000 - 96.000; Teilzeit

Zusammenfassung

Project Blackbook LTD is seeking an independent CX Consultant in London for a 3-month contract role. You will lead a CX workstream on a major Adobe transformation programme, shaping audience strategy and delivering customer personalisation at scale.

The role requires senior consulting experience, strong stakeholder management, and proven ability to run workstreams and programme plans. Hybrid in London with a day rate of £400-£500 inside IR35.

Qualifikationen

• Independent consultant with CX focus
• Strong CX strategy experience; TX experience also relevant
• Confident facilitator with stakeholder management skills

Aufgaben

• Lead a CX workstream, likely focused on audience strategy
• Facilitate workshops and shape solutions across complex business challenges
• Build and drive programme plans supporting Adobe implementation and personalisation

Kenntnisse

CX strategy

Stakeholder management

Facilitation

Jobbeschreibung

Project Blackbook LTD is seeking an independent CX Consultant in London for a 3-month contract role. You will lead a CX workstream on a major Adobe transformation programme, shaping audience strategy and delivering customer personalisation at scale.

The role requires senior consulting experience, strong stakeholder management, and proven ability to run workstreams and programme plans. Hybrid in London with a day rate of £400-£500 inside IR35.