Customs Compliance Officer

Bertelsmann SE & Co. KGaA; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading logistics company is seeking a dedicated Trade and Customs Officer to manage import/export processes in their bonded warehouse. The role involves communication with stakeholders, ensuring compliance with customs regulations, and maintaining efficient flow of goods. This position offers a dynamic work environment with various benefits including annual leave and pension contributions.

Benefits

25 days annual leave with the option to purchase up to an additional 5 days

Pension contribution

Life assurance policy that pays out 4 x Salary

Employee Assistance Programme

Qualifications

• Proven experience in a customs role, preferably in a bonded warehouse or logistics.
• Strong client-focused mindset.
• Excellent oral and written communication skills.

Responsibilities

• Manage and check documents for import/export in bonded warehouse.
• Prepare and process customs declarations.
• Ensure compliance with customs legislation.

Skills

Customer-Oriented

Problem-Solving

Communication

Prioritization

Administration

Initiative

Tools

Microsoft Office

Logistics-related software

Job description

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Working Hours: Monday to Friday 8:30 - 17:00

At Arvato, we are a trusted third-party logistics (3PL) provider, specializing in efficient supply chain management and bonded warehouse operations. We offer tailored solutions for the storage and movement of goods, ensuring compliance with international trade regulations. As we continue to grow, we are seeking a dedicated Trade and Customs Officer to join our team and provide exceptional service to our clients.

We are looking for an experienced and customer-focused Trade and Customs Officer to oversee the smooth administration of shipments in and out of our bonded warehouse. You will play a crucial role in processing import/export documentation, ensuring compliance with customs regulations, and liaising with both external and internal stakeholders to manage the end-to-end flow of international goods.

Your Tasks:

• Documentation Management: Accurately manage and check processes and documents related to the import, export, and transit of goods under customs supervision.
• Customs Declarations: Collect data, prepare, and process customs declarations in accordance with applicable customs regulations and internal procedures.
• Compliance & Legislation: Identify any deviations from customs legislation, discuss with relevant stakeholders, and ensure full compliance with current laws.
• Goods Traffic: Manage the flow of international goods, ensuring that all shipments are processed efficiently and on time.
• Audits & Inspections: Support physical checks and audits by customs authorities and internal teams to maintain compliance.
• Stakeholder Engagement: Communicate and collaborate with external parties such as carriers, customers, and customs authorities, as well as internal colleagues across all levels of the business.

Your Profile:

• Experience: Proven experience in a customs role, preferably in a bonded warehouse or logistics environment.
• Customer-Oriented: Strong client and customer-focused mindset, with a commitment to providing high-quality service.
• Problem-Solving: Proactive approach to identifying issues and resolving them efficiently.
• Communication: Excellent oral and written communication skills, with the ability to effectively engage with stakeholders at all levels.
• Prioritization: Strong ability to manage conflicting priorities and work to tight deadlines in a fast-paced environment.
• Administration: Excellent administrative skills with great attention to detail.
• Initiative: Ability to work independently and take initiative when necessary.
• IT Skills: Proficient in Microsoft Office packages (Word, Excel, Outlook) and comfortable using customs or logistics-related software.

We Offer:

• 25 days annual leave with the option to purchase up to an additional 5 days
• Pension contribution
• A life assurance policy that pays out 4 x Salary
• Employee Assistance Programme that provides you with confidential support, information, and advice to help you