Customs Compliance Analyst / Customs Compliance Officer

Matchtech; Weston-super-Mare; On-site; GBP 38,000 - 52,000; Full time

Job summary

Matchtech is seeking a Customs Compliance Analyst to join a global technology and engineering team in Totnes, Devon. The role focuses on managing import/export processes, tariff classification and regulatory adherence across international operations.

You will work closely with internal stakeholders, freight providers and customs brokers to ensure timely, compliant shipments and maintain audit-ready records.

Qualifications

• Experience in customs compliance and international trade.
• Knowledge of tariff classification and customs documentation.
• Understanding UK customs regulation and trade compliance laws.
• Experience with ERP systems (IFS or similar) is advantageous.
• Strong data analysis and attention to detail.

Responsibilities

• Ensure import/export shipments comply with customs regulations.
• Prepare and maintain customs documentation and audit readiness.
• Support brokers and logistics providers with proper shipping instructions.
• Monitor shipments and resolve clearance issues.
• Provide guidance to stakeholders across operations and finance.
• Maintain accurate customs records and support audits.

Skills

Customs compliance

International trade

Logistics

Import/export operations

Tariff classification

Commodity coding

IPR

Data analysis

Stakeholder management

Communication skills

Attention to detail

Tools

IFS

ERP systems

Customs management systems

Job description

A fantastic opportunity has arisen for a Customs Compliance Analyst to join a leading global manufacturer of advanced technology and engineering solutions. Operating in international markets, this organisation supplies highly innovative products to customers worldwide and is looking to strengthen its trade compliance capability within a growing and dynamic team.

This role focuses on ensuring import and export across global operations, supporting customs processes, tariff classification and regulatory adherence whilst working closely with internal stakeholders, freight providers and customs brokers.

Role - Customs Compliance Analyst

Location - Totnes, Devon

Type - Permanent position

Salary - Competitive + benefits

Key responsibilities of the Customs Compliance Analyst role include, but are not limited to:

• Ensure all import and export shipments comply with applicable customs regulations, company procedures and international trade requirements
• Prepare, review and maintain customs documentation, ensuring accuracy, completeness and audit readiness.
• Manage and validate commodity codes (tariff classifications) across products and shipments.
• Support customs brokers and logistics providers with clear and compliant shipping instructions.
• Monitor shipments and customs clearance activities to minimise delays and operational disruption.
• Investigate and resolve customs queries, discrepancies and clearance issues.
• Conduct post-entry reviews and support customs corrections where required.
• Provide guidance and practical support to stakeholders across operations, supply chain, finance and engineering functions.
• Maintain accurate customs records and support internal and external compliance audits.
• Review customs entries to ensure ongoing accuracy and regulatory compliance.
• Support tariff classification requests and ensure product data is maintained within business systems.
• Identify potential customs and trade compliance risks, escalating issues where appropriate.
• Monitor regulatory changes and communicate any impacts to the wider business.
• Drive continuous improvement initiatives across customs procedures and trade compliance processes.
• Support awareness and training activities relating to customs and international trade requirements.

Key skills and experience required for the Customs Compliance Analyst role include, but are not limited to:

• Previous experience within customs compliance, international trade, logistics or import/export operations.
• Strong understanding of customs processes and documentation requirements.
• Knowledge of UK customs regulations and trade compliance legislation.
• Experience with tariff classification, commodity coding and origin rules would be highly advantageous.
• Understanding of special procedures, including Inward Processing Relief (IPR).
• Excellent attention to detail with the ability to work accurately within a regulated environment.
• Strong stakeholder management skills with experience working alongside brokers, freight forwarders and internal teams.
• Comfortable analysing data, reviewing documentation and maintaining compliance records.
• Experience using ERP systems, ideally IFS, would be beneficial.
• Familiarity with customs management systems would be advantageous.
• Strong communication skills with the ability to explain complex customs requirements to non-specialists.
• Proactive approach to identifying compliance risks and driving improvements.