Customs Agent / Specialist

D R Newitt & Associates; Tonbridge and Malling; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

33 days holiday (inclusive of bankhols

Employee Share Incentive Plan (SIP)

Study sponsorship scheme

Medcash healthcare cashback scheme

Pension Scheme

Cycle to Work scheme

Long Service Awards

Death in Service benefit

Job summary

D R Newitt & Associates near Tonbridge, Kent, is seeking an experienced Customs, Logistics, or Supply Chain professional to join a growing agency serving fresh produce and FMCG clients. This is a day-shift, office-based role with a competitive package.

Key responsibilities include submitting customs declarations, managing holds for time-sensitive goods, liaising with HMRC and port authorities, and ensuring CPC/SPS compliance.

Qualifications

• Experience in customs, logistics or supply chain within FMCG/perishable goods is required.
• Familiarity with UK customs software and procedures is preferred.
• Understanding of CPCs and SPS controls is desirable.
• Strong detail orientation and ability to multitask under pressure.

Responsibilities

• Prepare and submit customs declarations and pre-notifications for clients.
• Manage customs holds to ensure timely release of time-critical goods.
• Coordinate with HMRC, APHA, port authorities and hauliers; ensure CPC/SPS compliance.

Skills

Customs experience

Attention to detail

Multitasking under pressure

MS Excel

Education

UK Customs Academy Level 3 certificate

Tools

CDS

CNS

Destin8

Sequoia

Job description

Customs Agent / Specialist

Near Tonbridge, Kent (Office-based)

Up to £30,000 per annum + Excellent Benefits

Monday to Friday, 8:00 AM - 5:00 PM (1-in-6 Weekend Rota)

About the Opportunity

Are you an experienced Customs, Logistics, or Supply Chain professional looking to step into a high-growth, stable environment?

We are recruiting for an established and rapidly expanding customs agency within the fresh produce and FMCG sector near Tonbridge, Kent. This is a fantastic day-shift opportunity offering professional qualification support, strong career progression, and a competitive benefits package—including the opportunity to take an equity stake in the business through an employee Share Incentive Plan!

Key Responsibilities

• Prepare and submit customs declarations and associated pre-notifications for clients and group operations.
• Proactively manage customs holds on consignments to ensure the timely release of time-critical, perishable goods.
• Act as a key liaison with third parties including HMRC, APHA, port authorities, inland border facilities, and hauliers.
• Ensure accurate application of Customs Procedure Codes (CPCs) and compliance for controlled goods subject to sanitary and phytosanitary (SPS) controls.

Your Skills & Experience

• Demonstrable experience within customs, logistics, or supply chain, ideally in an FMCG or perishable goods setting.
• Hands-on experience or familiarity with UK customs software (e.g., CDS, CNS, Destin8, Sequoia).
• Understanding of CPCs, specialist customs procedures, and SPS controls.
• Strong proficiency in MS Excel, exceptionally detail-oriented, and able to multitask under pressure.
• A Level 3 certificate from the UK Customs Academy or Institute of Export is desirable.

What's on Offer

• Up to £30,000 depending on experience
• 33 days holiday (inclusive of bank holidays)
• Employee Share Incentive Plan (SIP) in an employee-owned business structure
• Study sponsorship scheme to gain industry-recognised qualifications
• Medcash healthcare cashback scheme, Eye Test Vouchers, and Employee Assistance Program (EAP)
• Pension Scheme and Death in Service benefit
• Cycle to Work scheme, Long Service Awards, and Imagination Library enrolment