Customization Specialist: Embroidery & Heat Transfer

Lacoste; Greater London; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive commissions scheme

28 days annual leave

Up to 65% off Lacoste products

Employee Assistance Programme

Uniform Allowance

Job summary

Lacoste is seeking a customer-focused retail associate in Greater London to deliver high-quality customization via embroidery and heat transfer, promote the service, and maintain a premium store environment. You will complete reports and share data with key stakeholders while ensuring procedures are followed.

As a brand ambassador, you’ll embody Lacoste values and work with the team to drive sales, deliver exceptional service, and foster customer loyalty.

Qualifications

• Customer-focused approach to service delivery.
• Strong teamwork and collaboration abilities.
• Ability to work in a fast-paced retail environment.
• Commitment to Lacoste values and brand image.

Responsibilities

• Deliver high quality customization through embroidery and heat transfer
• Actively promote the customization service and benefits to customers throughout the store
• Accurately complete reports and share data with key stakeholders
• Maintain the customization equipment with care
• Create customer loyalty and stay connected
• Maintain a premium retail space
• Support and respect your fellow crocodiles
• Ensure that procedures are always followed
• Be an ambassador of the brand
• Apply the Lacoste Sales steps

Skills

Customer focus

Team player

Results oriented

Brand awareness

Communication skills

Job description

Lacoste is seeking a customer-focused retail associate in Greater London to deliver high-quality customization via embroidery and heat transfer, promote the service, and maintain a premium store environment. You will complete reports and share data with key stakeholders while ensuring procedures are followed.

As a brand ambassador, you’ll embody Lacoste values and work with the team to drive sales, deliver exceptional service, and foster customer loyalty.