Customer & Warehouse Assistant

Jewson Partnership Solutions; Penicuik; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading building materials supplier in the UK seeks a Customer & Warehouse Assistant for their Penicuik branch, set to relocate to Edinburgh soon. The role includes customer interaction, order management, and warehouse tasks within a collaborative team. The company offers a supportive work environment with opportunities for career progression, competitive salary, employee discounts, and various benefits. Candidates should be passionate about customer service, be able to handle manual tasks, and have a valid driving license.

Benefits

Competitive salary and discretionary bonus

Employee discounts

Access to health and wellbeing services

Generous holiday allowance

Life assurance

Enhanced maternity/paternity/adoption leave

Qualifications

• A full UK manual driving license, held for a minimum of 1 year.
• Previous industry experience preferred but not essential.
• Comfortable in a role involving extensive manual handling of bulky items.

Responsibilities

• Cover warehouse and trade counter duties and handle customer deliveries.
• Interact with customers and pick/prepare orders timely.
• Load/unload vehicles and ensure health & safety practices.

Skills

Communication

Customer Service

Manual Handling

IT Literacy

Job description

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Are you based in the Midlothian area?

Do you have a driving license?

Do you have a passion for working with people and enjoy a fast-paced and varied role?

JPS specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities.

We're on the hunt for a multiskilled Customer & Warehouse Assistant to join the team in our current branch in Penicuik, which will then be relocating to Stenhouse, Edinburgh at the end of July time to a bigger and better site!

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

• Working Hours: 8am–5pm Monday to Friday (permanent, full time position)
• Location: JPS, Unit 3, Eastfield Industrial Estate, Penicuik, Midlothian, EH26 8HA
• Branch relocating to Stenhouse, Edinburgh EH11 3XX at end of June
• Please note - a full, manual driving license is a requirement of this role
  
  

Key Responsibilities

This is a busy and varied role working with a great team. You'll cover warehouse and trade counter duties and a portion of our outgoing customer deliveries. You'll interact with customers on a daily basis and ensure that the best service is always demonstrated to them.

• Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions
• Pick and prepare customer orders in our warehouse in a timely manner
• Load and unload customer and supplier vehicles
• Check incoming deliveries and report missing or damaged products and carry out regular stock counts
• Process customer orders at the trade counter, arrange deliveries and update customers on their orders
• Act as a relief delivery driver - safely unload at customer specified sites using our 3.5t van
• Keep the branch looking clean and tidy, to make a great first impression on our customers
• Make Health & Safety a priority and demonstrate how you can keep yourself and your team safe at work
  
  

What’s in it for you?

• Competitive salary and discretionary bonus
• A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
• Generous employee discounts
• Access to discounts with hundreds of your favourite high street and online retailers
• Retirement savings plan
• Life assurance
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child
  
  

Required Skills And Experience

• A full UK manual driving license, held for a minimum of 1 year, with no more than 6 points
• Previous industry experience preferred but not essential
• Stellar communication and people skills
• IT literate
• Comfortable in a role involving extensive manual handling of bulky items
  
  

Why STARK?

At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

What's next…

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Wholesale Building Materials

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