Customer Team Member - Home Delivery Driver

CO-OP; Torpoint; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Training resources

Discount on Co-op products

Pay on demand access

Pension scheme with employer contrib.

Holiday allowance

Job summary

CO-OP is seeking a Home Delivery Driver to deliver groceries to customers' doors and assist in-store tasks when not on the road. A full UK driving licence with at least 3 years of driving experience is required, and up to 6 points are allowed. You will promote Co-op membership and provide friendly, reliable service to the community.

You’ll pick and pack orders, drive safely, and support in-store duties as needed, contributing to a team-focused environment and excellent customer experience.

Qualifications

• Full UK driving licence held for at least 3 years.
• No more than 6 points on licence.
• Friendly, helpful approach and customer focus.
• Good communication and ability to work in a team.

Responsibilities

• Pick and pack customers' orders and deliver them to their doorsteps, driving safely and considerately while providing a friendly service
• Work as part of a team to keep things running smoothly, supporting your colleagues in store when you're not out on deliveries
• Work hands-on in store, serving customers on the till, restocking shelves, and helping with daily tasks
• Help keep everything running safely and efficiently by carrying out vehicle checks and following safe ways of working
• Support your local community and promote Co-op membership through great service and everyday interactions

Skills

Customer service

Teamwork

Communication

Education

Full UK driving licence

Job description

Join us as a Home Delivery Driver and play a key role in delivering friendly, helpful service in your local community. As a Home Delivery Driver, you'll be part of a friendly team, delivering customers' shopping straight to their doors and helping make their day a little easier. You'll also support in-store activities when you're not on the road, helping to pick and pack orders and keep things running smoothly. Whatever the day brings, you'll take pride in providing a reliable, great service to every customer. This role involves delivering shopping to customers' homes, so you'll need a full UK driving licence and to have been driving for at least 3 years. Why this job matters: You'll make sure every order is delivered with care and on time, giving customers a great experience they can rely on. You'll be a friendly face in your community, building relationships with customers and representing Co-op out on the road. Plus, you'll promote Co-op membership, helping more customers enjoy the benefits we offer.

• Pick and pack customers' orders and deliver them to their doorsteps, driving safely and considerately while providing a friendly service
• Work as part of a team to keep things running smoothly, supporting your colleagues in store when you're not out on deliveries
• Work hands-on in store, serving customers on the till, restocking shelves, and helping with daily tasks
• Help keep everything running safely and efficiently by carrying out vehicle checks and following safe ways of working
• Support your local community and promote Co-op membership through great service and everyday interactions
  A full UK driving licence held for at least 3 years, with no more than 6 points
• A friendly, helpful approach and a passion for supporting customers
• Good communication skills and the ability to work as part of a team
• A positive approach to problem solving
• Flexibility to work a range of shifts
  At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So, when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:
• Full training and career development resources
• 30% discount on all Co-op products in-store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions
• 31 days of holiday (pro rata, including bank holidays)
• 24/7 access to GP appointments, and colleague support programme
• Market-leading policies to help you through life's big moments