Customer Team Member - Home Delivery Driver

CO-OP; Cranbrook; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

30% discount on Co-op products

Pension scheme

Holiday entitlement (31 days pro rata)

Job summary

Co-op in Cranbrook is seeking a Home Delivery Driver to join a friendly team, delivering customers’ shopping to their doors and helping in-store when not on the road. You’ll be a welcoming face in the community, promoting Co-op membership and delivering a reliable service.

You’ll need a full UK driving licence held for at least 3 years, a customer‑facing approach, and the flexibility to work a range of shifts. Co-op offers training, staff discounts, a pension, and holiday entitlement.

Qualifications

• Full UK driving licence for at least 3 years.
• Strong customer service and teamwork skills.

Responsibilities

• Pick and pack customers’ orders and deliver them to their doors.
• Work as part of a team to support in-store activities.
• Serve customers at the till and restock shelves when not on deliveries.
• Carry out vehicle checks and follow safety procedures.
• Promote Co-op membership through everyday interactions.

Skills

Full UK driving licence

Customer service

Team player

Job description

Join us as a Home Delivery Driver and play a key role in delivering friendly, helpful service in your local community. As a Home Delivery Driver, you’ll be part of a friendly team, delivering customers’ shopping straight to their doors and helping make their day a little easier. You’ll also support in-store activities when you’re not on the road, helping to pick and pack orders and keep things running smoothly. Whatever the day brings, you’ll take pride in providing a reliable, great service to every customer. This role involves delivering shopping to customers’ homes, so you’ll need a full UK driving licence and to have been driving for at least 3 years. Why this job matters: You’ll make sure every order is delivered with care and on time, giving customers a great experience they can rely on. You’ll be a friendly face in your community, building relationships with customers and representing Co-op out on the road. Plus, you’ll promote Co-op membership, helping more customers enjoy the benefits we offer. What you’ll do:

• Pick and pack customers’ orders and deliver them to their doorsteps, driving safely and considerately while providing a friendly service
• Work as part of a team to keep things running smoothly, supporting your colleagues in store when you’re not out on deliveries
• Work hands‑on in store, serving customers on the till, restocking shelves, and helping with daily tasks
• Help keep everything running safely and efficiently by carrying out vehicle checks and following safe ways of working
• Support your local community and promote Co-op membership through great service and everyday interactions
• A full UK driving licence held for at least 3 years, with no more than 6 points
• A friendly, helpful approach and a passion for supporting customers
• Good communication skills and the ability to work as part of a team
• A positive approach to problem solving
• Flexibility to work a range of shifts
• At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So, when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:
• Full training and career development resources
• 30% discount on all Co-op products in-store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions
• 31 days of holiday (pro rata, including bank holidays)
• 24/7 access to GP appointments, and colleague support programme
• Market‑leading policies to help you through life’s big moments