Customer Team Member — Flexible Hours, Full Training & Perks

Co-op; Billericay; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Full training

Career development resources

30% discount on all Co-op products

Pension scheme

Holiday entitlement 31 days

GP access 24/7 and support programme

Cycle-to-work scheme

Job summary

Co-op is hiring a Customer Team Member for our store at 123 Stock Road, Billericay. This part-time role is 14 hours per week with regular overtime, permanent contract, and pays £13.04 per hour.

Working patterns shift between 7am–1pm or 3pm–10pm, including weekends, with full paid training provided. You’ll help keep shelves stocked, assist customers, promote Co-op membership, and support daily store operations.

Qualifications

• A genuine passion for helping people and delivering great customer service.
• The ability to work flexibly across a number of shifts and as part of a team.
• An interest in retail and working in a busy store environment (experience not essential).

Responsibilities

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community

Skills

Customer service

Teamwork

Flexible shifts

Job description

Co-op is hiring a Customer Team Member for our store at 123 Stock Road, Billericay. This part-time role is 14 hours per week with regular overtime, permanent contract, and pays £13.04 per hour.

Working patterns shift between 7am–1pm or 3pm–10pm, including weekends, with full paid training provided. You’ll help keep shelves stocked, assist customers, promote Co-op membership, and support daily store operations.