Customer Team Member

A.F. Blakemore & Son Ltd; Sherburn in Elmet; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Holiday & leave benefits

Staff discount

Company pension

EarlyPay

Life Insurance

Health plan

Cycle to work

Job summary

SPAR Sherburn is seeking a motivated Customer Team Member to support store operations and deliver excellent customer service. The role involves serving at the tills, assisting shoppers, maintaining shelves, and promoting offers to maximise sales in a busy convenience store environment.

Various shifts are available, with hours up to 12.75 GBP per hour depending on age. The position is permanent and suitable for those 18+. Training and benefits are provided as part of a supportive team culture.

Qualifications

• Previous experience in a similar role is preferred
• Reliably follows instructions and procedures with excellent attention to detail
• Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
• Ability to contribute ideas for delivering exceptional customer service
• Experience of using a ‘Challenge 25’ policy desirable
• Keen and enthusiastic approach to working both in a team and independently
• Previous cash handling experience is preferred but not essential

Responsibilities

• Greeting customers in a friendly and welcoming manner
• Answering customer inquiries about products and services and assisting customers in finding the items they need
• Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
• Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Sherburn SPAR store
• Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates
• Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time
• Adhering to all company policies and procedures and processes

Job description

Customer Team Member (18+) SPAR Sherburn

8 hours - may be more to suit the needs of the business

Various shifts available

We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Sherburn, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’

Key Tasks/Responsibilities:

Customer Service:

• Greeting customers in a friendly and welcoming manner.


• Answering customer inquiries about products and services and assisting customers in finding the items they need.


• Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service


• Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at ourSherburnSPAR store

Store Operations:

• Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.


• Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.


• Adhering to all company policies and procedures and processes.

Key Skills/Knowledge:

• Previous experience in a similar role and/or industry is preferred


• Reliably follows instructions and procedures with excellent attention to detail


• Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
  
• Ability to contribute ideas for delivering exceptional customer service and driving the business forward


• Experience of using a ‘Challenge 25’ policy desirable


• Keen and enthusiastic approach to working both in a team and independently


• Previous cash handling experience is preferred but not essential

What's in it for you?

• Excellent benefits package including:


• Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements


• Develop your skills and capability in a highly supportive and multi-diverse culture


• Gain hands‑on experience in a high volume, fast paced convenience store


• Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)


• Proactive promotion of internal candidates


• Free Tea & Coffee


• Early access to your pay through ‘EarlyPay’


• 24/7 access to your payslips and Rotas via HR/Payroll portal


• Wellbeing support – access to emotional support, counselling, legal and financial advice


• Company Pension Scheme


• Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme


• Cycle to work - Bicycle purchase scheme


• Long Service Awards

Inclusive environment:

as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 243 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.

Department

Contract type

Permanent

Hours

Up to £12.75 p/hr (depending on age)

Benefits & Perks

• Staff Discount


• Staff Lottery


• Company Pension Scheme


• Savings Scheme


• Long Service Awards


• Cycle to Work Scheme


• Staff Social Fund


• Life Cover


• Health Cash Plan


• Employee Volunteering opportunities

Closing date for applications

2nd October, 2026