Customer Team Member

Co-op Group; Anstruther; In loco; GBP 15.000 - 21.000; Part-time

Vantaggi offerti da questo lavoro

Full training

Discount on Co-op products

Flexible pay access

Pension scheme with employer contrib.

31 days holiday

GP appointments 24/7 access

Disability Confident commitments

Descrizione del lavoro

Co-op Group in Anstruther is recruiting Customer Team Members to deliver friendly, helpful service in a busy local Co-op store. You'll join a small, close-knit team and help run the shop floor, tills, and stock controls while supporting customers with their everyday needs.

Full training is provided and you’ll be part of a community-focused business with flexible hours. The role is part-time, 16 hours per week with regular overtime on a 3-month seasonal contract, and includes Co-op membership

Competenze

• Customer service experience preferred but not essential.
• Ability to work flexibly across a range of shifts and weekends.
• Interest in retail and busy store environment.

Mansioni

• Provide friendly, helpful service to customers on the shop floor and tills.
• Assist with daily store operations and stock management.
• Maintain price checks, dates and stock accuracy.
• Support delivery of online order picking and packing where needed.
• Promote Co-op Membership to customers.

Conoscenze

Customer service

Teamwork

Flexibility

Retail interest

Strumenti

POS system

Descrizione del lavoro

Location: St. Andrews Road , Anstruther, KY10 3JS

Pay: £13.04 per hour

Contract: 16 hours per week + regular overtime, 3 month seasonal temporary contract, part time

Working pattern: A mix of opening, middle and closing shifts across our 24-hour store operation. This will include at least two closing shifts and at least one weekend shift. Flexibility to work across a range of trading hours is required.

Full, paid training provided

We're looking for Customer Team Members to join our team at Co-op, join us and play a key role in delivering friendly, helpful service in your local Co-op store.

As a Customer Team Member, you'll work as part of a friendly team in a fast-moving Co-op store, helping deliver essential services to your community every day. Depending on your store, this could involve working in our post office, or bakery, or helping with online services by picking and packing orders for home delivery. Whatever the day brings, you'll play a key role in making life easier for our customers.

Why this job matters:

You'll help keep our shelves stocked and support sales, making sure customers can find what they need. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll promote Co-op membership, helping more customers enjoy the benefits of our unique business.

What you'll do:

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community

What you'll bring:

• A genuine passion for helping people and delivering great customer service
• The ability to work flexibly across a number of shifts and as part of a team
• An interest in retail and working in a busy store environment (experience not essential)

Why Co-op?

At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:

• Full training and career development resources
• 30% discount on all Co-op products in-store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions
• 31 days of holiday (including bank holidays, pro rata for part time colleagues)
• 24/7 access to GP appointments, and colleague support programme
• Market-leading policies to help you through life's big moments

A place you'll belong:

We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion