Customer Team Leader – Part-Time Store Lead & Champion

Co-op Digital; Dingwall; On-site; GBP 19,000 - 22,000; Part time

Benefits offered by this job

Discounts and benefits

Job summary

Co-op is seeking a Customer Team Leader in a busy store in Dingwall to lead a small team, oversee day-to-day operations, and ensure excellent customer service. The role involves flexible shifts, stock control, and promoting Co-op membership.

You’ll support post office or bakery duties as needed, and contribute to community partnerships. You’ll be empowered to coach colleagues, drive efficient operations, and maintain strong store standards while ensuring a positive shopping experience for

Qualifications

• Passion for people and leadership.
• The ability to work flexibly and lead by example.
• Skills in retail, merchandising, or team management (experience not essential).

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift
• Motivate, coach, and support your team to deliver great service and efficient operations
• Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
• Support store performance through merchandising, stock accuracy, and HR processes
• Champion Co-op through community engagement and membership growth

Skills

Leadership

People skills

Flexibility

Retail experience

Merchandising

Job description

Co-op is seeking a Customer Team Leader in a busy store in Dingwall to lead a small team, oversee day-to-day operations, and ensure excellent customer service. The role involves flexible shifts, stock control, and promoting Co-op membership.

You’ll support post office or bakery duties as needed, and contribute to community partnerships. You’ll be empowered to coach colleagues, drive efficient operations, and maintain strong store standards while ensuring a positive shopping experience for