Customer Support & Warehouse Operative – Growth Path

Fastenal Europe, Ltd.; Nottingham; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Excellent training

28 days holidays (20 + 8 BH)

Auto-enrolment pension

Monthly bonus after probation

Long-term progression

International travel

Forbes recognition

Job summary

Fastenal Europe, Ltd. in Nottingham is seeking a proactive candidate for a combined customer support and warehouse role. The position offers a clear path for progression, with a strong training program and a company-focused approach to career growth.

The role operates full-time, Monday to Thursday 8–5 and Friday 8–2:30, with no weekends. A full UK driving license is required as you will drive a company van.

Qualifications

• Experience in customer service or call handling is required.
• Experience in warehouse operations is preferred.
• Full UK driving license is required.

Responsibilities

• Handle incoming calls and emails, identify customer needs and provide solutions.
• Perform warehouse tasks: picking, packing, receiving, cycle counts, shipping, and goods processing.

Skills

Customer service

Warehouse operations

Communication

Problem solving

Tools

Forklift licence

POS/CRM familiarity

Job description

Fastenal Europe, Ltd. in Nottingham is seeking a proactive candidate for a combined customer support and warehouse role. The position offers a clear path for progression, with a strong training program and a company-focused approach to career growth.

The role operates full-time, Monday to Thursday 8–5 and Friday 8–2:30, with no weekends. A full UK driving license is required as you will drive a company van.