Customer Support Technician

Sun Chemical; Newhey; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the coatings industry seeks a Customer Support Technician to enhance their technical team. The successful candidate will provide on-site support at customer locations, engage in laboratory tasks, and ensure product compliance while traveling regularly. Training opportunities will be available to develop your skills further.

Benefits

Competitive salary depending on experience

Company pension

Holiday entitlement increasing with service

Cycle to Work scheme

Further training opportunities

Company car

Access to discounts and savings at major UK retailers

Qualifications

• Experience as an In-Plant technician, skilled printer, or within the technical department of an ink/coatings company.
• Willingness to travel and work away from home.

Responsibilities

• Provide technical support and product assistance at customer sites.
• Complete detailed reports and engage in laboratory work.
• Transition new business and ensure product compliance.

Skills

Technical Support

Product Compliance

Safety Commitment

Education

Basic secondary education

Job description

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Thanks to our innovative products and great team – we are proud that the business is continuing to grow. We now have an opportunity for a Customer Support Technician to join our professional technical team, providing product-based assistance and coverage at our customer sites. Full training will be provided to the successful candidate. This role involves regular travel and working away from home.

Responsibilities:

1. Technical Support
2. Transition of new business
3. Product Compliance
4. Safety Commitment
5. Laboratory work
6. Completion of detailed reports

Qualifications / Experience Critical for the Job Holder:

• Experience as an In-Plant technician, skilled printer, or within the technical department of an ink/coatings company
• Basic secondary education
• Willingness to travel and work away from home

Benefits:

• Competitive salary depending on experience
• Company pension
• Holiday entitlement increasing with service
• Cycle to Work scheme
• Further training opportunities
• Company car
• Access to discounts and savings at major UK retailers