Customer Support Representative

Swapped.com; United Kingdom; Remote; GBP 24,000 - 28,000; Full time

Job summary

An innovative startup is seeking a Customer Support Representative to join their remote team. In this role, you'll deliver outstanding customer service, troubleshoot technical issues, and ensure customer satisfaction in a fast-paced environment. This position offers the opportunity to work independently while engaging with cryptocurrency, making it ideal for proactive individuals who thrive on challenges. Join a vibrant team that values personal and professional growth, where every day brings new opportunities to make a difference in the world of cryptocurrency.

Qualifications

• Strong problem-solving skills and attention to detail are essential.
• Experience with cryptocurrency and ability to work independently are required.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Troubleshoot technical problems and assist with payment processing.

Skills

Problem-solving skills

Attention to detail

Proactivity

Ability to work independently

Experience using cryptocurrency

Job description

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Swapped.com is a cryptocurrency onramp and offramp allowing customers to buy and sell cryptocurrency with a wide variety of payment methods.

Role Description

This is a full-time remote role for a Customer Support Representative. You will be responsible for providing great customer service to our customers, resolving customer issues and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving various technical problems that arise, as well as helping out with a variety of tasks to help us process payments.

Qualifications

• Great problem-solving skills
• Strong attention to detail
• Proactivity when handling issues and tasks
• Ability to work independently and remotely
• Experience using cryptocurrency

Compensation

24,000 to 27,500 GBP a year

Work in a vibrant, innovative startup environment that promotes personal and professional growth, offering new challenges daily. Remote work.

How to Apply

To apply for this position, please send your CV/resume, with the title 'Customer Support Representative Application', to [e-mail]

Seniority level

• Entry level

Employment type

• Full-time