Customer Support Representative

Swapped.com; United Kingdom; Remote; GBP 24,000 - 28,000; Full time

Job summary

A leading company in the cryptocurrency sector seeks a Customer Support Representative for a full-time remote role. The successful candidate will excel in providing excellent customer service, resolving issues, and utilizing their knowledge of cryptocurrency to assist customers. This position offers a dynamic work environment where personal and professional growth is encouraged.

Qualifications

• Great problem-solving skills required.
• Strong attention to detail is important.
• Proactive approach to handling issues.

Responsibilities

• Provide customer service and resolve issues.
• Troubleshoot various technical problems.
• Assist with payment processing tasks.

Skills

Problem-solving

Attention to detail

Proactivity

Ability to work independently

Cryptocurrency experience

Job description

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Swapped.com is a cryptocurrency onramp and offramp allowing customers to buy and sell cryptocurrency with a wide variety of payment methods.

Role Description

This is a full-time remote role for a Customer Support Representative. You will be responsible for providing great customer service to our customers, resolving customer issues and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving various technical problems that arise, as well as helping out with a variety of tasks to help us process payments.

Qualifications

• Great problem-solving skills
• Strong attention to detail
• Proactivity when handling issues and tasks
• Ability to work independently and remotely
• Experience using cryptocurrency

Compensation

24,000 to 27,500 GBP a year

Work in a vibrant, innovative startup environment that promotes personal and professional growth, offering new challenges daily. Remote work

How to Apply

To apply for this position, please send your CV/resume, with the title 'Customer Support Representative Application', to [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

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