Customer Support Advisor — Banking Career Growth (Perth)

School Result; Perth; On-site; GBP 25,000 - 30,750; Full time

Benefits offered by this job

Up to 15% pension contribution

Annual performance bonus

Private medical cover (BUPA)

22 days holiday plus bank holidays

Job summary

Bank of Scotland (part of Lloyds Banking Group) is seeking a Customer Support Advisor in Perth, Scotland. This full-time position starts with a salary of £25,000, with potential increases up to £30,750 through a Skill Progression Framework.

Responsibilities include providing customer support, handling queries, and building strong relationships. Ideal candidates will exhibit strong communication skills and a genuine interest in supporting customers financially. Benefits include a pension contribution, medical cover, and lifestyle discounts.

Qualifications

• Genuine interest in helping people with their finances.
• Strong relationship-building and communication skills.
• Empathetic, caring, and trustworthy approach.

Responsibilities

• Provide face-to-face customer support in branch.
• Handle queries, payments, and account updates.
• Deliver empathetic, solution-focused service.

Skills

Relationship-building

Communication skills

Empathy

Job description

Bank of Scotland (part of Lloyds Banking Group) is seeking a Customer Support Advisor in Perth, Scotland. This full-time position starts with a salary of £25,000, with potential increases up to £30,750 through a Skill Progression Framework.

Responsibilities include providing customer support, handling queries, and building strong relationships. Ideal candidates will exhibit strong communication skills and a genuine interest in supporting customers financially. Benefits include a pension contribution, medical cover, and lifestyle discounts.